bp

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40 votes
Open now Open 24 hours
Updated 1 month ago
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The exterior of bp

The good staff shows a high level of quality at this restaurant. But google users rated bp and it didn't gain a high rating.

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Ratings of bp

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(3.4/5)
40

Visitors' reviews on bp

/ 28
alice m Request content removal
ZERO wait! In and out like a slag on a Sunday!
b
5 months ago
Thank you! We're thrilled to hear that you had a quick and efficient experience with us at bp. We always strive to provide our customers with fast service, and it's great to know we hit the mark for you. We appreciate your positive feedback and look forward to serving you again soon!
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Andrew Coleman Request content removal
Cashier was quick to react against someone stealing petrol, sorry that happened!
b
8 months ago
Thank you for your positive feedback, Andrew! We're glad to hear that our cashier responded swiftly in a challenging situation. We strive to ensure a safe and pleasant experience for all our customers at bp. Your support is greatly appreciated!
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Timi White Request content removal
Warning be aware! Don't let them take a picture of you card for proof!! Very upsetting experience this evening at the BP garage in Waterbeach on A10. Went to collect my parcels and the guy at the till asked for an idea which in it self not a problem, but after showing the tracking details and code it shouldn't be nessesary. I showed him my debit card and he took it out of my hand and went ahead and took a picture of my debit card with all the security details on it as proof of my identity Absolutely shocking! It took me a moment to realise what just happened and I went back to ask him to delete the picture he was quite blaze about it and smiled to say it's only for a proof of collection! I don't know if it's a training issue or there is a problem here. Never ever had this practice for any kind of proof anywhere. Noone would take a picture of a debit card with all the security details on it that is needed to make online purchases as a proof for collecting a parcel I'm absolutely shocked and the fact that he wasn't bothered at all or thought it was acceptable to take a picture of someone's debit card details is unbelievable!! I've got the extra hassle on my hand now and a great inconvenience. I would have emailed or spoken to a manager but there was noone else to talk to nor an online Chanel to communicate with. I put this here as a warning to make people aware and don't let anyone take a picture of your card anywhere.
b
10 months ago
Dear Timi, we're truly sorry to hear about your experience at our Waterbeach location. Your concerns regarding the handling of your debit card are taken very seriously. We understand how upsetting this must have been for you. Please know that this is not our standard practice, and we will address this matter with our team immediately. We appreciate your feedback and would like to resolve this issue further. If you’d like to share further information or speak to our customer service team, please reach out at either careline@bp.com or on 0800 402402. Thank you for bringing this to our attention.
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Ely Rd
Waterbeach, England, United Kingdom
Address
Ely Rd, Waterbeach, England, United Kingdom
Features
Сredit cards accepted Wheelchair accessible
Opening hours
SundaySun Open 24 hours
MondayMon Open 24 hours
TuesdayTue Open 24 hours
WednesdayWed Open 24 hours
ThursdayThu Open 24 hours
FridayFri Open 24 hours
SaturdaySat Open 24 hours
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Tasty dishes in Waterbeach

Restaurant features in Waterbeach

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