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Exmo. Senhor Kelson Chimbili,Agradecemos desde já o Vosso feedback e ficamos satisfeitos em saber que de uma forma geral a sua estadia foi agradável. Esperamos voltar a merecer a Vossa preferência numa próxima visita a Luanda.Melhores cumprimentos.Vânia Martins da SilvaFront office Manager

Dear Mr. Hamza Al Amin, Thank you very much for sharing your feedback regarding your recent stay with us. We are pleased to know that your overall impression of the hotel was positive. At the same time, we truly appreciate your valuable observations concerning the toiletries. Please be assured that your comments have been duly noted and shared with our Management, as continuous improvement of our services and guest experience remains one of our highest priorities. It is always a pleasure to have you as our Guest. Should you require any further assistance do not hesitate to contact us. Kindest regards. Vânia Martins da Silva Front Office Manager

Dear Mr. Timothee Chapellier,Thank you for sharing your feedback.We sincerely regret to read that your experience with us did not meet your expectations. Please accept our apologies for any inconvenience caused during your stay.We would truly appreciate the opportunity to better understand the aspects that led to your disappointment, so we can address them accordingly and improve our services.Should you need any additional information, please do not hesitate to contact us, we remain at your full disposal.Kind regards,Vânia da SilvaFront Office Manager