B
Response from the owner
a month ago
Thank you for sharing your experience Filomena. We apologise for the disappointment you faced when trying to enjoy a drink at the Ball and Chain. Your feedback about the communication and inconsistency in service is concerning, and we will review this with the team to ensure clearer and fairer interactions with our guests. We hope you’ll reconsider and give us the chance to provide a better experience in the future. Team Ball & Chain