Bao

Hello Rachel, When you arrived last night you walked in, did not talk to any of our staff, and sat at a table. We were busy at that moment so when we had time we came over to let you know that we take your order before we seat you. We do have signs in a couple places that say this but since they get missed at times we wanted to inform you so that you could place your order at the counter. You then became upset and actually started to argue that you wanted to sit and that you had been in before, again we just let you know that we prefer that you order first and then we seat you. When you ordered you said you’d been in before and thought you had our Chinese BBQ bao with tofu, we explained that we do not make that( never have), but that we do offer our Katsu bao with tofu. You then ordered that bao and a Kara Miso Ramen. I do not know how you felt we didn’t offer clarification or steered you into ordering something you didn’t want. We just simply do not make the item you thought you had on your last visit. Hope this offers clarity on the interaction. I know you were upset that you had to order before we would seat you. We were extremely busy and managing the dining room in this way is very important for us.