Bar Santa María

Thank you very much for your visit and for your opinion.

Thanks for your review. A pleasure to serve you.

I am very sorry to hear about your bad experience at our restaurant. We take the quality of our dishes very seriously and are frankly surprised by your negative comments. We would like to address your concerns to the best of our ability. …I am very sorry to hear about your bad experience at our restaurant. We take the quality of our dishes very seriously and are frankly surprised by your negative comments. We would like to address your concerns to the best of our ability. I understand your frustration and want to assure you that we carefully review all our ingredients and processes to maintain the highest standards of quality and hygiene in our kitchen. We are very concerned when a customer is not satisfied with their food and would like to further investigate what happened during your visit. We review our entire genre constantly and daily. The fish served at your gathering was fresh, and the prawns were freshly cooked. There was a great output of material that day, both in your group, which was quite large, and in others, and we had no complaints, quite the contrary. In any case, our priority is customer satisfaction, and if you had let us know of any dissatisfaction with the dish, you would have been offered to exchange it for something else on the spot. Please could you provide us with more details about your experience? I would appreciate any additional information to help us identify the issue and take steps to prevent it from occurring again in the future. You can contact us at info@barsantamaria.com Our goal is always to provide an exceptional dining experience to our customers, and we are saddened to know that we did not meet your expectations on this occasion. We are here to listen to you and work to resolve any issues you may have experienced. We hope to regain your trust and that you give us another opportunity to demonstrate the quality of our dishes and service. Please do not hesitate to contact us with any additional questions or concerns you may have. A cordial greeting. More