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Response from the owner
5 months ago
Thanks for your review. All feedback is important to us and we are sorry that you had such a disappointing experience. …Thanks for your review. All feedback is important to us and we are sorry that you had such a disappointing experience. We are an integrative company and give our employees the opportunity to test themselves in the world of work under real conditions. We make sure that our products are delivered to the guest in a careful condition. However, if it happens again, please let us know immediately and we will prepare a new hot drink for you immediately. We therefore hope to be able to welcome you back to the roastery soon. Best regards Team Basaglia More