Batch Cupcakery

Name: Batch Cupcakery
Address: 555 S Virginia St, Reno, Nevada, USA
Telephone: +17753361622
Price range: $$
Rating: 3.5

88 votes

#6 of 72 vegetarian restaurants in Reno

2 more branches in Reno

ClosedOpens at 10AM

Updated 5 months ago

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Batch Cupcakery serves a variety of desserts

The menu of Gluten-free cuisine is recommended to degust at Batch Cupcakery. Make a change from your customary meal and try nicely cooked biscuits, red velvet cupcakes and sugar cookies at this place. The whole impression won't be complete without coffee that is delicious here.

Most guests think that the staff is well-trained at this spot. Visitors mention that the service is nice here. Many people mark that prices are adequate for what you receive. Batch Cupcakery boasts a number of clients who come to enjoy the beautiful decor. The atmosphere of this place is homey. But google users rated this place and it didn't earn a high rating.

Frequently mentioned in reviews

take outMeal type

the cookie dough

birthday party

strawberry shortcake pies cheese biscuits cupcakes red velvet cupcakes cakes

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Ratings of Batch Cupcakery

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(3.2/5)

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Visitors' reviews on Batch Cupcakery

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Ana Rose 9 months ago on Google

This location is now closed, Google please update

Response from the owner 9 months ago

Dear Ana,We have notified google, google maps, Apple Maps, in November when we closed the South Creek Batch location. Our website and all social media platforms were noticed and changed as well.We are still open at our Midtown Reno location. Thank you.Fondly,The Batch Team

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Barbara Heaphy a year ago on Google

Ordered a birthday cake a week out from pickup date, when picked up was frozen solid and was unable to cut through it or serve it that day. Very disappointing. Called bakery to let them know and they didn’t seem to care. Young man said he didn’t know anything about why it was frozen solid, and said “I’m not a baker”. Won’t ever consider going there again. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a year ago

Thank you for taking the time to share your feedback. We’re so sorry to hear you didn’t enjoy your red velvet cake. Our cakes are kept very cold to ensure they stay fresh and beautiful during transport — especially with our natural, preservative-free frosting. We recommend letting them sit out for about 45 minutes before serving so the texture and flavor are just right. We truly appreciate your input and hope you’ll give us another chance to make your next experience a sweet one. Warmly, The Batch Team

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Amanda OConnor 3 years ago on Google

We recently moved into a home near Batch Cupcakery. As cake lovers, we decided to check it out right away! We went with the kids and grandparents, and selected cupcakes for after dinner. They were beautiful, but so disappointing… for such expensive and attractive cupcakes, they were extremely dry, and just not very good. Fast forward a few months, and I am having a great deal of trouble finding a bakery in Reno that will make a lemon flavored cake for my son's 8th birthday. This is my son’s favorite flavor. I decided to give Batch Cupcakery a second chance. I like to support local businesses, it’s a convenient pickup on party day, and they do a lemon flavored cake. I went in to order a cake for 20ish people, I chose the 10” round, and gave the details… It's $200! Whoa, I’ve bought full sheet cakes for less, so I go with the 8” instead. The cake looked nice when I went to get it. They won’t write a message on it for you, but it was frosted with a beautiful blue color. At the party, however, I had an incredibly difficult time slicing it, as there was a very tough crust on the outer cake beneath the frosting. Even my sharp knife couldn’t pierce it without squashing the cake below. Then it was served to the guests, and my daughter shouted out, “Mom this isn’t cake, it’s cornbread!” The cake didn’t taste like lemon at all, and it did taste exactly like dense cornbread. What’s worse, the fruit filling wasn’t present within the slices, as it had gathered in the center at the bottom and didn’t cling to the dense slices at all. Nobody liked the cake. Clearing the party table, I just threw away piece after piece of cake with only a polite bite or two eaten. It was really embarrassing, and I was so sad to have disappointed my little son. To be clear, I ordered a normal birthday cake, nothing vegan or gluten free. I used to manage a business, and I know how important it is to receive feedback about your products, so that you can do better next time. I called Batch Cupcakery the next day, and left a polite message asking for the manager to call me. The girl asked what about, and I said briefly that we had a cake the previous day that wasn’t great. An hour later, the same girl called me back to say that the manager would not be calling me, that she only does personal calls for orders or questions, and that I’d need to submit my feedback via their online inquiry form. I was pretty offended by this, and explained that I had wanted to deliver private feedback, but that if I was going to take the time to write about my experience that I would post it publicly, and that I would appreciate a call back instead. Needless to say, they didn’t call me. Not only have I had an expensive disappointment here two times, but it’s pretty clear that this business doesn’t value its customers very highly if they can’t take two minutes to hear about my bad experience. I will never be back.

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+1 775-336-1622

Gluten-free, Vegan, Vegetarian options

$$$$ Price range per person $10-$25