Bâton Rouge Grillhouse & Bar

Name: Bâton Rouge Grillhouse & Bar
Address: 120 Rue de Strasbourg, Candiac, Québec, Canada
Telephone: +14504441500
Price range: $$
Rating: 4.8

1854 votes

#3 of 29 restaurants in Candiac

#40 of 511 steak restaurants in Montréal

Closes soon: 10PM

Updated 8 days ago

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Meat dishes are served at Bâton Rouge Grillhouse & Bar

Most guests recommend trying perfectly cooked fillet steaks, BBQ ribs and rib steaks. You can have tasty brulee dessert, parfait and crème brûlée at this bar. Take your chance to taste delicious wine or good beer. Visit Bâton Rouge Grillhouse & Bar for great coffee.

The cosy atmosphere of this place makes customers feel relaxed and have a nice time. The courteous staff works hard, stays positive and makes this place great. Nice service is something that people note in their reviews. Pay reasonable prices for eating at this spot. A lot of reviewers find that the decor here is terrific. This bar has received Google 4.1 according to the guests' opinions.

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souriant

bavette

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repas

et très bon service

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Ratings of Bâton Rouge Grillhouse & Bar

Zomato

Not rated yet

Foursquare

(7.9/10)

Google

(4.1/5)

1296

Trip

(3.8/5)

Facebook

(4.4/5)

469

Visitors' reviews on Bâton Rouge Grillhouse & Bar

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Katherine Lee 26 days ago on Google

Came here with a group that had some food allergies and the server was very helpful and thorough. Food: 5 Service: 5 Atmosphere: 5 Meal type: Dinner Price per person: $70–80

Response from the owner 26 days ago

Hello Katherine Lee, thank you so much for your great review and 5 star rating. It's always nice to hear that we have provided our guests with the best experience. - Bâton Rouge Grillhouse & Bar Team

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Layla M 28 days ago on Google

Unfortunately, we had one of the worst dining experiences we’ve ever had at this restaurant. We came to celebrate my daughter’s birthday and my husband’s birthday, so we were really looking forward to having a nice family evening. Unfortunately, the experience was disappointing from the moment we walked in. The restaurant was not busy at all , there were maybe five tables in the entire restaurant , yet three employees had to figure out where to seat us. We immediately felt like we were bothering them rather than being welcomed. My husband ordered a burger, which arrived cold, although it was cooked properly. I ordered the chicken tenders, and there was barely any chicken in them —,they were essentially just breading. When I mentioned this to the waitress, instead of apologizing or offering to replace the dish, she responded with an attitude, saying, “That’s normal, that’s what it looks like.” Clearly, there was an issue, especially when another table ordered the exact same dish and also received tenders with almost no chicken. We then waited more than 20 minutes for the kids’ desserts. At that point, we were so disappointed and frustrated that we decided to leave. What shocked me the most was the waitress’s response when I mentioned the wait and said, “I wonder how you manage when the restaurant is full.” She replied, “I’ll manage my tables, you manage your family and enjoy your time.”. Wow. I was honestly shocked by that response. I have never received service like this here before, which is why this experience was particularly disappointing. I understand that restaurants can have busy nights and that things can go wrong. What matters is how you treat your customers when there is an issue. Unfortunately, the attitude we received made an already disappointing experience even worse. We came here to celebrate two birthdays and enjoy time with our family, and instead we left disappointed. Unfortunately, after this experience, it was my first bad experience here and it will be my last. Food: 1 Service: 1 Atmosphere: 1 Meal type: Dinner Price per person: $30–40

Response from the owner 28 days ago

Hello Layla M . Thank you for taking the time to share your feedback. We truly apologize for the disappointing experience you had. To help us address the issue and improve, could you please email us at contactbr@batonrouge.ca with your contact information, the date and location of your visit, and any concerns you encountered? Your input will be instrumental in helping us enhance our service and make things right. - Bâton Rouge Grillhouse & Bar Team

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Alexandre alle a month ago on Google

C'est vraiment la 1ere fois que j'ai trouvé un BR décevant et j'ai été 3 fois avant d'écrire un avis. Aujourd'hui 25 minutes à attendre un serveur à sa table, couverts sales, on avait l'air de déranger. La dernière fois à 22h au bar on me demandait de finir... Food: 4 Service: 2 Atmosphere: 4

Response from the owner a month ago

Nous vous remercions de nous avoir fait part de vos commentaires et nous nous réjouissons de pouvoir vous aider à trouver des solutions. Veuillez nous envoyer un courriel à contactbr@batonrouge.ca en indiquant la date, l'heure et le lieu de votre visite afin que nous puissions nous renseigner davantage sur la situation et améliorer votre prochaine expérience et celles des futurs clients. Nous vous remercions à nouveau d'avoir pris le temps de nous contacter et nous nous excusons sincèrement pour votre expérience négative. - L'équipe du Bâton Rouge Grillhouse & Bar

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