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Response from the owner
a month ago
Hello Pauline, Thank you for taking the time to share your experience. We are sincerely sorry …Hello Pauline, Thank you for taking the time to share your experience. We are sincerely sorry to learn that your takeout order did not meet your expectations, especially after several delivery orders which went well. We take hygiene and service issues very seriously, and we will immediately review the procedures in place to ensure this does not happen again. We would also like to apologize for the quality of your takeaway order and the lack of heat of your dish upon arrival. We invite you to contact us directly so that we can discuss this situation in more detail and find a solution to satisfy you. Your feedback is valuable and will allow us to improve our services. Kind regards,More