Beef-A-Roo

Name: Beef-A-Roo
Address: 1021 W Belt Line Rd, DeSoto, Texas, USA
Telephone: +14692974123
Price range: $
Rating: 4.8

461 votes

#1 of 120 fast food in DeSoto

ClosedOpens at 10AM

Updated 3 months ago

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You can always enjoy nicely cooked onion strings, Bbq beef and onion burgers - a special offer of this restaurant. Try tasty chocolate burgers. Taste delicious ice tea, chocolate malt or chocolate shake, it's a must while visiting Beef-A-Roo.

This place is suitable for guests who have dinner in a hurry because they can order dishes as a takeaway. The staff is said to be cute here. This spot is notable for its nice service. Tasty meals at democratic prices are provided here. Most of the time, this restaurant provides you with the cool atmosphere. But Beef-A-Roo is not highly appreciated by Google users who assigned it a below average rating.

Best in the city

Fast food

Frequently mentioned in reviews

cheese curds

chicken wrap

onion rings

the drive-thru

was super friendly

vegetarian offerings

beef burgers meat cheese

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Ratings of Beef-A-Roo

Google

(3.9/5)

435

Trip

(5/5)

Visitors' reviews on Beef-A-Roo

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Yolanda S 6 months ago on Google

Dear franchise owner, please tell know one else that you are the owner. Your customer service rating is a negative zero. All I wanted was my turkey wrap with avocados which I have ordered before on multiple occasions. Mr. you got my order wrong and gave me a sandwich. I may be a senior citizen, but I know the difference between a tortilla wrap and a large bun. Sir you were very rude and nasty to me and didn’t even offer to remake my wrap. You rudely offered my money back. I usually don’t eat a restaurant with an empty parking lot during business hours, especially at lunch time, I was hungry and wanted a wrap. I see why your establishment was empty. You lack customer service experience. Please go bring back the polite lady manager that once worked there last year when your parking lot had customers. She was kind and respectful towards seniors and good for your business as a franchise owner. I hope that you get to having better days that make you smile so that you can appreciate your customers. Meal type: Lunch Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

We sincerely apologize for your unsatisfactory experience. We take customer feedback seriously and are committed to providing excellent service. We appreciate you sharing your concerns and will use this feedback to improve our operations and training.

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Cindy Cooper 7 months ago on Google

The meat is fresh sandwich is hot it's everything that I want in a burger most burgers or either warm or cold the customer service is excellent I go to the one in DeSoto Texas to me it's better than whataburgers to Burger King it tastes like they just got it off the grill that's my number one to go to

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Hope Just me a year ago on Google

Today was my first time at Beef-A-Roo and it was not a great experience at all. I had to wait to place my order and then it took 11 minutes to get my food. Since I was in the drivethru, I did not look at my food until I got home. I ordered the 2 for $7 Wild West burger and loaded fries. After getting home and seeing the product, I realized it would be my last time there. The Wild West Burger is a 5 oz. fresh smash burger served on a seeded bun with bbq sauce, chipotle sauce, American cheese, bacon, and onion rings. There were no onion rings on my burger at all and the burger patty was cooked too well with the outsides being hard. The Loaded Fries are french fries topped with cheddar cheese, ranch dressing, bacon bits, and green onions. I had fries that were not all the way cooked with bacon and cheddar. There was no ranch or green onions. Considering the time from ordering to driving off, it was 17 - 20 in total. I fed my dog with half of the food that I just couldn't bear to eat anymore. I was on lunch when I stopped by and didn't feel like saving the food to return after 5p. The one good thing I can say the General Manager was polite at the window. I will likely never this this business a second chance because the first was horrible. Make sure to serve what you are advertising and if you are out of stock of something, educate the Customer so they can decide if they still want your product. Food: 1 Service: 2 Atmosphere: 1 Service: Takeaway Price per person: $1–10

Response from the owner a year ago

Thank you for taking the time to share your experience. We're truly sorry to hear that your first visit to Beef-A-Roo did not meet your expectations. It’s clear we missed the mark in several areas — from the wait time to the quality and accuracy of your order — and we sincerely apologize for the frustration this caused, especially during your lunch break.What you described is not reflective of the standards we strive to uphold. Our Wild West Burger and Loaded Fries should be served exactly as advertised, and we regret that key ingredients were missing and the preparation was subpar. We also understand how disappointing it is to get home only to find your meal isn't right — especially when you were hoping for a quick and satisfying lunch.We appreciate your kind comment about our General Manager, and we'll be sure to share your feedback with our team so we can use this as a learning opportunity to improve. We’d like the chance to make this right, if you're open to it. Please reach out to us directly at wonda.nowden@beefaroo.com so we can follow up with you personally.Thank you again for bringing this to our attention.Sincerely,WondaDistrict ManagerBeef-A-Roo Desoto TX

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+1 469-297-4123

American, Fast food, Vegetarian options

$$$$ Price range per person $10-$20