BEEST Ramen

Thanks for coming in! Glad you enjoyed the mazemen, especially the texture of the noodles and the creamy sauce. Happy to hear the roast beef and side soup hit the spot too. Hope to see you again soon!

Thanks for coming back and for your feedback. We’re glad you enjoyed the tomato ramen and the overall experience. Just to share, we haven’t changed the recipe, but we did switch from roast beef to beef chashu for our ramen. If you don’t mind, could you let us know what felt different compared to your last visit? Your feedback really helps us keep our quality consistent. Hope to see you again soon!

We’re truly sorry to hear about your experience and appreciate you taking the time to share this detailed feedback.We sincerely apologize for the wait times, slow service, and any discomfort you experienced after your meal. This is far from the standard we aim to provide. During busy times or promotions, we sometimes face operational challenges, but it’s clear we fell short in managing the situation and communicating properly with our guests.Regarding staffing, we do have a small team, and we’re currently working on improving both training and support so that every guest receives prompt and professional service. We also apologize if our team’s use of Japanese came across as unprofessional—we will address this with our staff to ensure a better dining atmosphere.Your comments about the food quality and service will be shared with both our kitchen and management teams so we can take immediate steps to improve. We hope you might consider giving us another chance outside of our promotion periods, when things are calmer, so we can provide the quality experience we strive for.