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Chinese food is worth a try here. A number of reviewers find that you can eat tasty fried wontons, fried prawns and wonton soup here. Good is the most suitable description for ice cream at this restaurant. After a long working week, you can try great tea or delicious coffee.
Food delivery is a big benefit of Beijing House Restaurant. The high ratings of this place would be impossible without the efficient staff. Fast service is something that visitors note in their reviews. You are to be pleasantly impressed with average prices at this spot. The spectacular decor and pretty atmosphere let guests feel relaxed here. But this restaurant has been rated below average by Google.
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Marge Cacal
15 days ago on Google
In regards your service last Sunday we didn't bypass your staff we came in and want to seat with my family and want table for 4 person. Your staff insist that you we are together and seat together. Because my friends from church came in together with us and asked to have separate tables.We choose not to seat together because we have small kids. And we didn't combine the four tables together as we are not staff working there we don't have the right to arrange the tables on your restaurant. We are already sitting and your staff decided to move us on other table. Upon entering your restaurant you can refuse to have us if you are fully booked and we can leave and look for other restaurant. In regards the kid that only wants ice cream,we cannot force him to eat your food because he don't like the food. You told us to pay 5 bucks for small cup and we said yes as we don't care to pay 5 bucks for just ice cream because he don't like Chinese food. You charge for the ice cream and we didn't complaint. We asked your staff nicely if the table at the back is available she said you can seat there. Then suddenly she start shouting in front of other customer that we cannot do that next time. We told her it's ok to seat in separates table and we don't care. She insist that we want to be all together to pay the service fee 15 percent we don't care if we pay but we just want to seat separately because we have kids.You insist that we have party as we came together because our church service is just finished and we want to eat dinner as we know each other. We asked you why you want us to seat together but we want to seat separately. You said we are bypassing the service fee. As we don't care to pay. Regarding the rude attitude you started yelling and shouting even we didn't started eating yet and we lost our appetite and we have the chance to leave but we seated on the table already. We choose to stay and respect the restaurant as we seated already and the utensils was touch already and we dont like your effort to be wasted. You didn't stop talking and ign0ring us. We didn't even get a chance to be serve with water again and you are ignoring us and rude to us. This is not our first time to eat there as we even refer you to our friends but regret it because of the incident yesterday. We will never go back to your restaurant because you are rude and disrespectful to your customers.
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maricar biscaro
15 days ago on Google
Had a very bad experience here. The crew are very rude. Not coming back here again. Service: 1
B
Response from the owner
14 days ago
Hi, We’d like to clarify some issues we observed during your group’s visit to our …Hi, We’d like to clarify some issues we observed during your group’s visit to our restaurant on Sunday night. Your group did not follow our restaurant policies and attempted to bypass our operational guidelines. To avoid the 15% gratuity applied to parties over 10 guests, you disregarded our “Please Wait to Be Seated” sign and chose to seat yourselves together by combining four tables. This arrangement disrupted our ability to manage other reservations. Our staff communicated the cost of each menu item to you, and we noted that you chose not to order a meal for your child. Aggressive language and behavior are not acceptable in our establishment. Despite several attempts by our staff to communicate courteously with you, the situation became challenging. We believe this behavior does not align with the respectful environment we strive to maintain, and therefore, we must ask that you not return at this time. We hope you understand the importance of respecting our policies and staff in the future. Best regards,More
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Nuevo en Edmonton
a year ago on Google
The authenticity of the Chinese food, the cozy atmosphere and the exceptional hospitality of the staff made this visit unforgettable. If you are looking for an authentic Chinese dining experience in a charming atmosphere, I highly recommend visiting Beijing House Restaurant. Service: Dine in Food: 5 Service: 5 Atmosphere: 5
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ClosedOpens at 11AM
$$$$
Price range per person CAD 14 - CAD 35
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Address
13619 St Albert Trail NW, Edmonton, Alberta, Canada
Features
Takeaway
Booking
Сredit cards accepted
Delivery
Wheelchair accessible
Parking
TV
Opening hours
| SundaySun | 11AM-8PM |
| MondayMon | 11AM-8PM |
| TuesdayTue | 11AM-8PM |
| WednesdayWed | 11AM-8PM |
| ThursdayThu | 11AM-8PM |
| FridayFri | 11AM-9PM |
| SaturdaySat | 11AM-9PM |
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