B
Response from the owner
10 days ago
Hello Anne-Lise, We are very sorry to hear that your experience at our branch was disappointing on two occasions. Your comments regarding food quality and service are very …Hello Anne-Lise, We are very sorry to hear that your experience at our branch was disappointing on two occasions. Your comments regarding food quality and service are very concerning. We strive to provide a pleasant experience for all of our customers, and it's clear that we fell short in this case. Please be assured that we will examine these issues closely to improve our services. Thank you for taking the time to share your thoughts. Your feedback is valuable to help us improve. Good day, The Ben & Florentine teamMore