Benihana

Name: Benihana
Address: 23611 Chagrin Blvd, Cleveland, Ohio, USA
Telephone: +12164647575
Price range: $$
Rating: 3.3

#231 of 3688 restaurants in Cleveland

#15 of 93 restaurants in Beachwood

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The tasty flavours of the Japanese cuisine attract many visitors. This restaurant offers you perfectly cooked fillet steaks, shrimp rolls and scallops. Get your meal started with delicious rum or good beer. At Benihana, guests may have good ice tea or good coffee. Clients don't highly appreciate ice cream at this place.

Your children will be provided with a great kids’ menu. A number of reviewers suppose that employees are accommodating at this place. Service at this spot is something one can name nice. According to most visitors' point of view, food isn't worth the affordable prices here. According to the guests' opinions, the decor is fine. The pretty atmosphere makes a positive impression on customers. But this restaurant hasn't gained a high rating from Google users.

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Ratings of Benihana

Yelp

Zomato

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Google

Trip

(2.5/5)

Facebook

(3.1/5)

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Makaylah Haynes 24 days ago on Google

Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 3

Response from the owner 21 days ago

Hi Makaylah, Thank you for your rating! We hope to see you back soon!

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Bruce Corson 25 days ago on Google

Our family of two grandparents, two parents and a 4 and 1 year old went to Benihana to celebrate our daughter's 36th birthday. We had reservations and arrived on time. Hardly anyone there. Several employees standing around. After 20 minutes we were seated. No offers of drinks, etc. The chef at the only table in our front room seemed to be cooking food with anything but flair. Our grandson was disappointed after what he'd anticipated. After 15 more minutes with still no offer of service from the waitstaff. We had to leave. As to atmosphere, there was loud tinny music which didn't bode well for any kind of conversation. Service: Dine in Meal type: Dinner Service: 1 Atmosphere: 1

Response from the owner 21 days ago

Bruce, we are truly sorry to hear about your disappointing experience at our Benihana location. Your feedback is important to us, and we appreciate you taking the time to share your concerns. We will address this issue with our team to …Bruce, we are truly sorry to hear about your disappointing experience at our Benihana location. Your feedback is important to us, and we appreciate you taking the time to share your concerns. We will address this issue with our team to ensure better service in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website www.benihanalistens.com.More

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Michelle Marshall 25 days ago on Google

My Fiance' and I went last night 4/17/24 @ 8pm. which was actually his birthday. 1st the elevator was broken. Then the young-man (Host) with the braids stood right in front of us talking and laughing with another young-man and after about 7 minute he acknowledged us and said there was no reservation for us but did seat us after 10-15 minutes. We were seated with a family of 5 Mom, Dad and 3 daughters which were very lovely. The waitress was very friendly and appeared to be the only one serving the tables, but our table didn't get soup and salad until the rice and vegetables was already on our plates and still had to wait because she dropped the tray with the salads on them. the Chef (Greg) came to our table with a dirty filthy apron on (I've seen Asian Chefs change aprons before going to the next table) so his appearance was less than pleasant to look at. He kept the kids engaged and was friendly and nice. The food... We both had steak and chicken, the family had chicken dishes. The Fried rice was hard and stuck together and heavily over seasoned. My first issue was he gave us 4 small flat pieces of zucchini and a fork full of onions. Then he had 4 pieces of chicken breast on the grill... he used one for the mother, one for the dad, and one for the children's chicken and rice. He took the last one cut it in half diced it up and split it between the 2 of us, along with the full steaks, so we had like 7 small cubes of steak. The food was heavily seasoned with too much pepper and butter and we just could not eat it nor did we want it. The family did not eat all their food either and one of their kids got sick at the table and said the food burned her throat (speaking of the pepper). Our Bill would have been over $100.00 (but he did have the b-day coupon to take $30 off) but we were charged for the pop that was barely touched $10.00 and given to go cups of pop (that we threw out). That was such a horrible experience for someone who was celebrating a birthday. Parking: Try to park in the back I guess the elevator works on the rear entrance. Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 1 Service: 2 Atmosphere: 2 Recommended dishes: Onion Soup Parking space: Somewhat difficult to find parking Parking options: Free parking lot

Response from the owner 21 days ago

Hi Michelle, thank you for sharing your recent experience with us. We're truly sorry to hear about the issues you encountered during your visit. Your feedback is incredibly important to us, and we will address these concerns with our team …Hi Michelle, thank you for sharing your recent experience with us. We're truly sorry to hear about the issues you encountered during your visit. Your feedback is incredibly important to us, and we will address these concerns with our team to ensure a better experience for all our guests. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website www.benihanalistens.com.More

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