Restaurant Beshtau in Pyatigorsk is a great place to eat. The staff are friendly and attentive and the portions are generous. The menu has a wide range of both Caucasian and European dishes and the prices are quite reasonable. The breakfast buffet offers a good selection of dishes, including a wide variety of fresh seasonal fruits. The bar offers an extensive cocktail menu and the bartenders are always willing to experiment with new drinks. There is also a fitness centre and swimming pool available for guests to use. Overall, Restaurant Beshtau is an excellent choice for a meal or a staycation.
A nasty old place, with bad service and terrible rooms, but a high ego. The rooms are approaching walls, dirty carpet, tortured sticky TV and air conditioner remotes (which have never been dusted) and finally a 2 by 2 meter bathroom where one skinny person can barely fit, mold in the shower stall and broken tiles on the floor We really hoped that the sports complex, sauna and swimming pool would save the situation BUT “The price of your stay includes free access to the sports club from 7-00 to 10-00. From 10-00 to 23-00 the cost of visiting the sports club for each Guest is 500 rubles. One visit lasts no more than 3 hours” - nice, isn’t it The website states that children under 7 years old cannot swim in the pool due to the high chlorine content in the water, but when a child came with him, he was not allowed to even warm up in the bathhouse. Service. When checking in at night, the sleepy girl at the reception explained the rules and said that breakfast was from 7 to 11. Waking up in the morning and arriving at the promised breakfast at 10:05, they announced to us that today was their working day (Sat) and that breakfast was over. After a small row, they brought us leftovers from the buffet. There was no apology. When ordering food through the room, the service also could not do without mistakes. After placing our order and waiting an hour for our dishes to arrive, it turned out that two dishes were missing. When asked where they were, the boorish woman began to make excuses in a very interesting way, she decided to make us look crazy)) It was stated that she called our room 5 times to warn about the cancellation of the dishes, but “we” answered only 6 times and in a sleepy voice , they said no problem, we don’t need the dishes. In response to our statement that there was no call and we did not talk to anyone, the woman began to convince us that we were not against the cancellation and did not order anything in return. With great persistence and pressure. That she could have made a mistake and called another number, there was no option This is the brightest thing, there are many minuses, but no pluses)) I have never met a more disgusting hotel, never stay there Rooms: 1 Service: 1 Location: 3
The impressions are SPOILED by the attitude of the service staff and the hotel administration! If you want to relax in this hotel with small children or a group of teenagers, do not do this under any circumstances. Children can Stain their linen (God forbid they spill tea on the sheets, what if the child accidentally doesn’t have time to run to the toilet at night!) Then an act of damage to hotel property will be drawn up, an amount will be demanded that includes the full cost for the blanket, duvet cover and sheet! This is precisely the attitude that a group of Moscow schoolchildren faced when they arrived in Pyatigorsk for 4 days on vacation. They called us during an excursion (we had not been at the hotel since early morning) that we were making noise and slamming doors while we were taking baths in Zheleznovodsk , we complained that we were leaving things on the bed, even though this is a matter for each guest personally, they finally presented an act of damage to property when the children spilled tea (maybe cola) on the bed. They drew up an act in our absence and forced us to pay the full amount for the linen. Our mood was ruined! We will never return to this hotel again! Pay attention to these few spots in the photo! This is property damage! Rooms: 3 Service: 1 Location: 4