B
Response from the owner
2 months ago
Jim ... we're responding with the same response as your Yelp review to ensure that you see it. Your review is incredibly difficult to read - we're so very sorry that your dining experience wasn't what it should have been, from start to finish. We can certainly understand your disappointment and frustration - there's no excuse for the poor service you received and food that wasn't piping hot from the kitchen! We hope you'll consider reaching out to us directly via our online comment card so that our management team can follow up appropriately. Again, our most sincere apologies for failing to give you the meal and service we expect to provide every guest. https://biaggis.com/comment-card/