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After visiting Castle Park, you can look over the menu at this restaurant. You can order tasty pizza and perfectly cooked prawns. Bocabar has the delicious beer selection.
This place is famous for its great service and friendly staff, that is always ready to help you. A number of reviewers point out that prices are good for what you receive. The homey atmosphere offers a comfortable feel to a clients' stay at this spot. As for the Google rating, this restaurant earned 4.1.
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Pizza, Vegetarian options
ClosedOpens at 10:30AM
$$$$
Price range per person £8 - £20
Address
Fermentation, 1 Hawkins Ln, Bristol, England, United Kingdom
Features
Outdoor seating
Takeaway
Сredit cards accepted
Delivery
Booking
Wheelchair accessible
Opening hours
| SundaySun | Closed |
| MondayMon | 12PM-11PM |
| TuesdayTue | 12PM-11PM |
| WednesdayWed | 12PM-11PM |
| ThursdayThu | 12PM-11PM |
| FridayFri | 12PM-12AM |
| SaturdaySat | 10:30AM-12AM |
Website
When ordering at the bar I enquired whether with the pulled pork cantinas, I could have the salsa verde on the side and was told that it was all part of the mix so not possible which is fine not a problem. However I then asked what was in the salsa as I have allergies and have been caught out in the past. To this the person serving me asked her colleague behind her who just shrugged her shoulders and I was told by the server that she didn't know. I further asked whether it would contain any nuts and got the same response. I then proceeded to explain that I was allergic to certain nuts. To this her response was do you have allergies, repeated a few times whilst I was saying, don't worry I will just pay for the drinks with the intention to review the menu on our table.
When I tried to pay contactlessly for my drinks I walked away the 2m to the table and unfortunately it required my pin and so thankfully didn't go through. The server then stormed over to the table loudly and rudely explaining that I had just walked off without checking it went through and that I would need to do it again. I went to pay for it again, I tapped but then noticed that they had already added the food, which they couldn't tell me whether I could eat or not. I pointed this out and after which they just walked off and had a conversation with presumably the manager with her showing the terminal, leaving me checking my phone repeatedly to see whether I had been charged.
I know it was a busy moment when I was trying to order, that it is a faff having allergies, and times are tough, but really the server wass rude and unprofessional.
I did try to raise this directly with the bar but as I've got no response here we are.