Bodega Bar & Kitchen

Hi Jack! Thanks for your feedback. We would just want to clarify that when we don’t have availability, we unfortunately aren’t able to accept reservations. That likely means we were already fully booked for the time you were requesting. We apologize if the lack of confirmation caused confusion. Our team does its best to respond as quickly as possible, especially during busy service hours. We’d still love the chance to have you join us another evening.

Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with us, and we apologize for the inconvenience. We’d like to clarify a couple of things to ensure accuracy for future guests. Our burgers are always made with fresh, never frozen, ground beef, and all proteins we serve are fresh. We’re sorry the preparation wasn’t to your liking that day. Regarding the omelette, you’re absolutely right that it should have included the vegetables you selected. Our kitchen made an error, and we offered to replace the dish immediately, but we understand you chose not to have it remade. As a gesture to make things right, we applied a friends-and-family discount to your check. We never want any guest to leave disappointed, and your experience falls short of our standards. We appreciate the feedback and will use it to improve. If you’d be open to it, we’d love the chance to serve you again and provide the experience we aim for every day. —Bodega Bar & Kitchen Management