B
Response from the owner
3 years ago
Dear Valued Customer, We sincerely apologize for the handling of your booking confirmation. As we are still in our testing phase of opening at a new location; we are no longer operating the Thong lo branch. This may have caused the confusion and frustration during your visit. We value our customers highly as we treat them like family. Please come visit us at our new location on MOVENPICK EKAMAI when we are completely ready by March 31st. We will make sure your visit here will be accommodated to your satisfaction. We apologize again for the misunderstanding in this incident, and will improve our service and response time. Thank you kindly for your feedback. Sincerely, Management team of Bombay Blues