Bonchon South Riding

Name: Bonchon South Riding
Address: 24995 Riding Plz #120, South Riding, Virginia, USA
Telephone: +17033276111
Price range: $$
Rating: 2.5

787 votes

#39 of 84 restaurants in South Riding

ClosedOpens at 11AM

Updated 2 months ago

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Korean cuisine is well-cooked at this restaurant. Being at Bonchon South Riding, try nicely cooked fried chicken wings, spicy chicken and bibimbap. Eating good doughnuts is what a number of visitors advise. Visit this place and order delicious beer.

It's easy to find this place due to its great location. If you look through the guests' reviews, the staff is pleasant at this spot. Nice service is something guests appreciate here. A lot of people point out that the dishes are offered for low prices. It's a good place with the lovely atmosphere. Google users awarded the score of 4.3 to this restaurant.

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Ratings of Bonchon South Riding

Zomato

Not rated yet

Google

(4.3/5)

545

Trip

(3.8/5)

Facebook

(4.3/5)

Visitors' reviews on Bonchon South Riding

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Leann Lasquete 3 months ago on Google

We love the food at Bonchon, but unfortunately we will not be coming back to this location. We arrived at 6:15pm, after having placed a take out order at 5:40pm. Upon arrival, there were at least five other groups waiting for their orders. The service was incredibly rude - when it was my turn, I let the person at the front know I had a pick up order via Uber Eats, and under what name. They proceeded to look at the receipts (did not even check the orders that were prepared and waiting), and went to the back. When they came back to the front, they did not say anything. When I asked how long it would be, all I was told was “it’ll be a while”. I was extremely confused since my app already said that my order was ready. Three other people arrived while I was waiting and received the same response. When another worker came from the kitchen, I asked them if any of the orders that were already prepared were mine. Sure enough, ours was already ready, just sitting there this whole time. What was incredibly frustrating was the lack of due diligence, and the seeming negligence of the orders coming in. Just extremely frustrated with the service we experienced today - I understand that dinner time is busy, but unnecessary stress could have been avoided on all sides. Meal type: Dinner Food: 5 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Leann, we sincerely apologize for the frustrating experience you had at our South Riding location. The lack of communication and poor service you encountered is completely unacceptable. Your order should never have been sitting ready without anyone checking the prepared items, and our team should have provided clear, helpful communication. We understand how valuable your time is, especially during busy dinner hours. We'd appreciate the opportunity to make this right and address these service issues directly. Please reach out to us at Bonchon.com/contact so we can follow up with you personally.

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Patrick Garrett 4 months ago on Google

Brought a party of 4 to Bonchon for the Tuesday $1 wing special and, as always, the wings were absolutely delicious. We ordered a large amount of wings along with cucumber salad, rice, and coleslaw. Unfortunately, the coleslaw never got brought out. The food itself was great and the Tuesday wing special is honestly one of the best deals around. That said, the customer service could definitely improve. When our server brought out our 4 drinks, she placed them all on the opposite end of the table from where we were sitting, which came across as oddly passive aggressive and inconvenient. Also, throughout the meal, the server never once checked in to ask how the food was or whether we needed anything else — something that’s pretty standard at most restaurants, especially considering we eat here regularly. Overall, the food quality and value keep us coming back, but the staff could really benefit from additional customer service training and better food service best practices. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 2 Atmosphere: 4 Recommended dishes: Chicken Wings

Response from the owner 4 months ago

Patrick, thanks so much for being a regular and for the honest feedback! We're glad you enjoyed our wings and the Tuesday $1 wing special – it really is a great deal! We apologize that your coleslaw never made it to the table and that the service fell short of expectations with the drink placement and lack of check-ins during your meal. This isn't the experience we want for our guests, especially our regulars. We truly appreciate you bringing this to our attention so we can address these service issues with our team. Hope to see you again soon!

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J C a year ago on Google

Korean fried chicken is no stranger to the food scene in the American diet. This chain is doing us all a great favor by serving a superb alternative to Popeyes or simple southern fried chicken joints. The biggest issue I'd have is the bibimbap that doesn't come with traditional Korean pickled vegetable sides - what gives! Hey Bonchon, don't settle and don't cave using Americanized ingredients on your Korean iconic dish! I stand hesitant in even submitting this review for rather peculiar reason. Bonchon South Riding is hidden..... so hidden that for the first time in my life, I got to eat at a restaurant like the entire space is reserved just for me. Is this how the obscenely-powerful or uber-famous people dine and how it feels? It's not a dining option actually offered by Bonchon as it's a side-effect of doing tremendous takeout business. I think we saw 10-20 takeout orders during my entire time dining in. Ok back to the chicken. It's delicious, I need not say anything more and remember not to compromise on the bibimbap or any other iconic dish. Meal type: Dinner Price per person: $20–30 Food: 5 Service: 2 Atmosphere: 3 Recommended dishes: Fried Korean Chicken

Response from the owner a year ago

Hello J C we sincerely appreciate your kind and honest review. Although, like you said we do mostly have take-out as our primary business, we still strive to offer a superb dine-in experience. Also just as a heads up, even though we may not use all the traditional ingredients, we still offer the traditional option of dolsot bibimbap. If you decide to come visit us again, this is something you can ask our servers for. We hope to see you again sometime soon!

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+1 703-327-6111

Korean, Asian, Vegetarian options

$$$$ Price range per person $10-$30

24995 Riding Plz #120

South Riding, Virginia, USA

Address

24995 Riding Plz #120, South Riding, Virginia, USA

Features

Delivery Takeaway Сredit cards accepted Wheelchair accessible Outdoor seating Wi-Fi Parking TV

Opening hours