B
Response from the owner
4 months ago
Hi Christiana, Thank you for your review. We’re truly very sorry to hear that you feel our quality has declined. Especially because maintaining high quality at an affordable price is something we care deeply about, particularly in a market where purchasing costs continue to rise significantly. We are always open to feedback, and if you had mentioned this directly in the store, we would have happily adjusted your sandwich for you right away. If you ever decide to give Boosty another try, please don’t hesitate to let my colleagues know if you feel there’s too much of one ingredient or too little of another — we genuinely appreciate feedback from our guests and are always happy to learn and improve. I must admit, I’m secretly curious where the photo comes from, because it appears to be at least 5 years old. We would really love the opportunity to give you a much better Boosty experience. That’s why we’d like to invite you and a friend/partner/child to come and enjoy a perfect Truffle Delight sandwich on us. When would be a good time for you? Kind regards, Team Boosty