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Botan is pretty near West Berkshire Museum. According to the reviewers' opinions, waiters offer perfectly cooked meat kebabs, chicken & chips and pizza here. Visitors don't like cheesecakes at this fast food.
Botan provides food delivery for the convenience of its clients. Many guests find that the staff is patient here. Spectacular service is something that people don't like at this place. According to most visitors' point of view, food isn't worth the medium prices here. This spot is famous for its lovely atmosphere. Google users assigned the rating of 4.3 to this fast food.
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Visitors' opinions on Botan Kebab & Pizza House
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Paul Smart
2 months ago on Google
Food: 4 Service: 5 Atmosphere: 4
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Lewis Forrester
2 months ago on Google
Food: 4 Service: 4 Atmosphere: 2
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Jess Sidwell
2 months ago on Google
Not sure how it’s 4.3 stars. It’s awful! The manager doesn’t know customer service either as I explained I can’t bring it back to have it remade all he kept saying is “I’m sorry you feel like that” and talking over me! AVOID Service: Delivery Meal type: Dinner Price per person: £10–20
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Response from the owner
2 months ago
Thank you for your feedback. I'd like to clarify that our team takes great care in preparing fresh food and ensuring timely delivery. However, once the food is handed over to a delivery partner, their actions are beyond our control. We …Thank you for your feedback. I'd like to clarify that our team takes great care in preparing fresh food and ensuring timely delivery. However, once the food is handed over to a delivery partner, their actions are beyond our control. We understand that unforeseen circumstances can occur during delivery, especially if the driver is handling multiple orders simultaneously. We apologize for any inconvenience you experienced. As for the phone conversation, I apologize if it came across as rude. Our intention is to provide excellent service, and we genuinely care about our customers. Unfortunately, we cannot offer free food replacements based on delivery issues beyond our control. We appreciate your understanding and hope to serve you better in the future. ️More
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Address
48 Bartholomew St, Newbury, England, United Kingdom
Features
Delivery
Takeaway
Сredit cards accepted
No booking
Wheelchair accessible
Opening hours
| SundaySun | 4PM-11PM |
| MondayMon | 4PM-12AM |
| TuesdayTue | 4PM-12AM |
| WednesdayWed | 4PM-12AM |
| ThursdayThu | 4PM-12AM |
| FridayFri | 4PM-1AM |
| SaturdaySat | 4PM-1AM |
