W
Response from the owner
2 months ago
Thank you for sharing your experience with us.We regret that your first visit to Basel led to such a disappointing impression at our restaurant. Even without a reservation, every guest should be received in a respectful and friendly way, and we are sorry that this was not the case for you.Our garden is indeed very popular, especially in the evening, and reservations are often helpful. However, this does not change the fact that the communication should have felt more welcoming.We appreciate your feedback and hope you will still keep Basel in good memory.Best RegardsYour Brauerei-Team