B
Response from the owner
2 months ago
John H Tellers, Thank you for sharing your feedback following your stay at our hotel. We are sorry to hear that the room size and the heat made your stay uncomfortable. Your comments regarding the bathroom equipment, particularly the shower head, have been carefully noted and will be passed on to the relevant teams for improvement. Thank you for taking the time to share your observations with us, which contribute to our continuous improvement efforts. Sincerely, The Castel Team