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Response from the owner
24 days ago
Hi there Sam, We're sorry to hear about your disappointing experience at our restaurant. Your …Hi there Sam, We're sorry to hear about your disappointing experience at our restaurant. Your feedback is valuable to us, and we take it seriously. We strive to provide delicious and enjoyable meals for all our guests, so it's disheartening to learn that we fell short of your expectations. We would like to apologize for not meeting your standards during your recent visit. We understand the importance of delivering quality food and service consistently. Your comments will be shared with our team to address any issues and make necessary improvements. Please feel free to reach out to our head office at 780-464-4446 anytime between Monday and Friday from 8:30 a.m. to 5:00 p.m. We'd appreciate the opportunity to hear more about your experience and work towards making things right for you. Thank you for bringing this to our attention. The Buffet Royale TeamMore