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Response from the owner
7 months ago
Thank you for your feedback. We are sorry to hear that you did not have a satisfying experience with our food. Kottu is generally a spicy dish, as that is part of its traditional taste. However, we are always happy to adjust the spice level according to our customers’ preferences. If you prefer, you can request less spicy preparation when placing your order, or choose a milder option such as Cheese Kottu, which is less spicy. Nevertheless, we sincerely apologize for the inconvenience caused. For your next order, we kindly request you to mention a lower spice level, so we can provide a more suitable experience for you. Your feedback is very important to us. Thank you.
