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Response from the owner
4 months ago
Hi Marcel, Thank you for taking the time to share your feedback and for giving Bull Hot Pot a try. We’re glad to hear that you enjoyed the atmosphere, seating and private dining areas. We understand your concerns regarding pricing, the sauce station and the service charge, and we appreciate you sharing your experience with us. Traditional Chinese hot pot is designed as an interactive dining experience and our spicy broths do contain whole chillies and spices to create their authentic flavour profile. We understand that this style of dining may not be for everyone. Your comments regarding service attentiveness and overall value have been noted and shared with our team as we continuously work to improve the guest experience. Thank you again for your honest feedback, and we wish you all the best.