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Response from the owner
5 months ago
Hi Hind, We’re very sorry to hear about your experience. Waiting that long for a single drink and not having the remake handled properly is certainly not the experience we want our customers to have. We take feedback like this seriously and will be addressing it with our team to make sure situations like this are handled much better moving forward. Please feel free to email me directly at nc.bumble.tea@gmail.com so I can learn a bit more about what happened and make this right for you. Thank you for bringing this to our attention. – Bumble Tea Management