Burger King

Name: Burger King
Address: 30 Northfield Dr E, Waterloo, Ontario, Canada
Telephone: +15198855677
Price range: $
Rating: 2.5

527 votes

#93 of 223 fast food in Waterloo

1 more branch in Waterloo

Open now 10:30AM - 11PM

Updated 29 days ago

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Burger King’s burgers will suit a variety of tastes

This restaurant is not highly estimated by Google users who provided it a below average rating.

Frequently mentioned in reviews

the drive thru

food delivery takeaway

Ratings of Burger King

Foursquare

(6.1/10)

Google

(3.2/5)

525

Trip

(5/5)

Visitors' reviews on Burger King

/ 280

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Mark Bordman 2 months ago on Google

Very good visit at the drive through today. No language barriers at all! Food was hot and delicious. Nice change for that location, I’ll be back. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 2 months ago

Hey Mark, so glad your drive-thru run was smooth with hot, delicious food, and it sounds like everything clicked fast for you, you rule! Hope to see you back soon.

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Sweet Sh er 3 months ago on Google

I would give 0 stars if I could. Waited 20 mins for a meal. Then asked to leave a nice review after such terrible service. This should be a drive slow, not a drive thru. Oh and the fries were stale

Response from the owner 3 months ago

Hi there, we’re really sorry your visit dragged on and that the fries weren’t fresh—thanks for flagging it, and please share your contact details at https://go.momos.com/W4Yms so the team can look into what happened and follow up.

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Ehsan Tavakoli 5 months ago on Google

We recently visited the Burger King location at 30 Northfield and had a disappointing experience with order accuracy and customer service. I placed an online order (#81) through the Burger King App and received it at the counter without issue. While we were eating, my wife placed a second order (#83) using her own phone, which was very similar to the first order with minor changes. After waiting for some time, she went to the counter to inquire about it. They told her that the order had already been served to us. When I followed up, I explained that we had only received order #81. However, staff insisted that we had already been served order #83 and even suggested that my earlier order (#81) had been placed at a different branch, which was not the case. I showed both the receipt and the app confirmation clearly indicating the correct location, but it took considerable back-and-forth before the issue was finally acknowledged. Unfortunately, this was not the first time we have experienced inaccuracies at this location. The lack of attention to detail and the initial reluctance to trust the customer made the situation unnecessarily frustrating. I hope improvements can be made in order processing and customer service, as experiences like this make it difficult to return Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Hi there Guest, we're really sorry to hear about the issues with order accuracy and customer service during your visit to our Northfield location. We understand how frustrating it must have been to deal with the confusion and lack of attention to detail. We're committed to improving our processes and ensuring our team provides the excellent service you deserve. Please reach out to bk.com/support?review=google so we can assist further. Thank you for your feedback, and we hope to make things right.

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+1 519-885-5677

American

$$$$ Price range per person CAD 10-CAD 20

30 Northfield Dr E

Waterloo, Ontario, Canada

Address

30 Northfield Dr E, Waterloo, Ontario, Canada

1 more branch in Waterloo

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-11PM
MondayMon	10:30AM-11PM
TuesdayTue	10:30AM-11PM
WednesdayWed	10:30AM-11PM
ThursdayThu	10:30AM-11PM
FridayFri	10:30AM-11PM
SaturdaySat	10:30AM-11PM