Burger Lab is a dining establishment located on Citi Food Street, near the Citi Dancing Fountain in Gujranwala. Though it offers both takeout and dine-in services, it's not widely listed in popular restaurant directories, aside from a sparing presence on Google.
Catering to solo diners, Burger Lab promises a laid-back, casual atmosphere for those looking for a quick bite. It's equipped with table service, making it a suitable choice for groups and families, offering a kid-friendly environment. Parking concerns are minimized thanks to free street parking available nearby.
Customer reviews suggest that there have been experiences of unprofessional service and unresolved issues during visits, including delays in food delivery and meal quality concerns, though these were noted three months ago. Absence of recent feedback or details from the management implies there's limited current information on any potential improvements. Operating hours are consistent throughout the week, with the restaurant opening at 11:00 AM and closing at 12:30 AM, but keeps its status on any changes publicly uncorrected.
The staff was not professional at all. No heaters were turned on seats were dirty with drinks. And table lights were off. Anyway we ordered and our order take around 50 minutes to get ready. The appetizers were supposed to come first and they came at end but the cheese on loaded fries was not melt and it was a big piece of cheese fries were cold and so much oily. Quality of Burger buns was also not good.before getting the order the power suddenly get out and we refused to eat there but somehow called manager insisted us not to leave without paying money even the service was bad no lights heater and it was competitive black we were sitting with mobile lights. Anyways the power came and we eat our food and left in half because it was so bad at all. We asked for the bill and the bill was around 10k for 4 peoples. But they didn't have changed money because no customer entered the store while we were there and we thiught we are the only ones. He came back with the change after 10 minutes and didn't told me that tha money is less. I took the money and counted it when i counted the money i said him money is less and he said sir we dont have change. Thats why but i was already so much annoyed from those guys and left in anger. It was totally waste of money foood was not good at all. I also ordered for takeaway but didnt take the order because it was so bad, when we eated. But i was also charged for that. It was so disappointing. Price per person: Rs 2,000–3,000 Food: 1 Service: 1 Atmosphere: 1
Ordered their zinger burger. Zinger patty was so oily and wasn't even fresh and fries were average also got their animal fries. The taste was not good and sauce was so basic they charged so extra and taste was just bad and delivery packaging was not even proper. Price per person: Rs 2,500–3,000 Food: 1