Cafe Rio Fresh Modern Mexican

Name: Cafe Rio Fresh Modern Mexican
Address: 12998 SE Kent-Kangley Rd, Kent, Washington, USA
Telephone: +12538937530
Price range: $$
Rating: 3.6

May be permanently closed

897 votes

#33 of 269 cafes in Kent

Scheduled hours: 10:30AM - 10PM

Updated 4 months ago

May be permanently closed

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The exterior of Cafe Rio Fresh Modern Mexican

Cafe Rio Fresh Modern Mexican provides a range of sweet dishes

Mexican cuisine is a must-taste one at this restaurant. You will be served perfectly cooked mexican tortillas, omelettes and shrimp tacos. Try the delicious coffee, lemonade or horchata offered here.

Food delivery is a big plus of Cafe Rio Fresh Modern Mexican. A number of guests consider the staff appealing. A lot of people suppose that the service is spectacular. Prices at this place claim to be average. It's a good place with the comfortable atmosphere. But this spot has been rated below average by Google.

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(3.7/5)

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Visitors' reviews on Cafe Rio Fresh Modern Mexican

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Aakash Sethi 3 months ago on Google

Completely unacceptable way of cooking. I ordered in store, Chipotle style. The rice was old and they were out of beans, but what bothered me more was how the employees: * Cut open a bag of beans and dumped them into the tray, with no reheating or anything in front of me. * She was stirring beans with a spoon and had a separate set of tongs in the tray. The tongs were in the way of her spoon. Rather than taking the tongs out and putting them aside, she just kept stirring until the tongs fell into the beans, and still kept stirring the tongs around in the tray after they fell in. I watched the employee do all of this. * Put my tostada into the oven for about 30 seconds, and then walked away to prepare other take-out dishes for 5 minutes. My tostada and beans were already cold and soggy by the time she came back to finish preparing my order. (There was only one person aside from me ordering in store!) * They went much lighter than Chipotle on everything but the lettuce. Small scoops of chicken, and just a small spoon each of salsa and sour cream for a big bowl of lettuce. * They prioritize online orders over people in store, why? I'm waiting in front of you guys for food and your employees are moving at a snail's pace filling beans in cups instead of finishing my order that you watched come out of your toaster oven. There is zero professionalism or cleanliness in their kitchen and it is a shame that food prepped in front of me was somehow colder, soggier, and less fresh than takeout chipotle I could have waited a half hour for. Terrible restaurant that barely even deserves to be a ghost kitchen for DoorDash. Stay away! Price per person: $10–20

Response from the owner 2 months ago

Aakash, we appreciate you reaching out with your review. We're very sorry to hear about this. It's important that we provide our customers with an excellent experience, so please send us an email at customercare@caferio.com, and we're happy to discuss this further. Thank you.

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Casey Goodner 3 months ago on Google

The food was good. Decent portions and fairly quick. They forgot the guacamole, so we had to go back. Then the horchata wasn't working and the response we got was, "yeah I think it's clogged..." Finally there were little red mites on the table outside. I got so grossed out I had to leave. I will not go back. Price per person: $10–20

Response from the owner 2 months ago

We're disappointed by your review, Casey. Please reach out to us at customercare@caferio.com, and we'd be happy to work towards turning things around for you. We hope to hear from you soon.

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Adam Cohen 4 months ago on Google

Since January 2016, my family has been coming here. We had opening week coupons, loved the food, and were hooked. We were regulars for Tasty Tuesday with the lines out the door. We were there through multiple management changes and staff turnover, but there was always regular staff who would ask about our family and actually care. But something has changed. The staff here seems to have forgotten the people walking in the door and are becoming "just another fast casual" restaurant. They aren't as clean with trays sitting dirty, no napkins, drinks out of stock, food items not available, staff playing loud rap music over the inside audio. The hours are changing and aren't even updated on Google. And some of the last regular employees from 2016? Finally left. Is the food bad? If they have what you want and they aren't trying to Chipotle serve you with small cups. Sure. And you had better hope they don't get an online order while you're waiting in line--they make the customer in front of them wait for any mobile/online order. And the billing is never the same. We can get the same order and be charged different prices by different cashiers. No wonder the Issaquah and Federal Way locations both closed. Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Adam, we appreciate you reaching out with your review. We're very sorry to hear about this. It's important that we provide our customers with an excellent experience, so please send us an email at customercare@caferio.com, and we're happy to discuss this further. Thank you.

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+1 253-893-7530

grubhub www.caferio.com

Mexican, Vegetarian options

$$$$ Price range per person $10-$20

12998 SE Kent-Kangley Rd

Kent, Washington, USA

Address

12998 SE Kent-Kangley Rd, Kent, Washington, USA

Features

Delivery Takeaway Outdoor seating Parking Сredit cards accepted No booking Wheelchair accessible TV

Opening hours

SundaySun	11AM-10PM
MondayMon	10:30AM-10PM
TuesdayTue	10:30AM-10PM
WednesdayWed	10:30AM-10PM
ThursdayThu	10:30AM-10PM
FridayFri	10:30AM-10PM
SaturdaySat	10:30AM-10PM