Cafe Río

Name: Cafe Río
Address: 13968 W Waddell Rd, Surprise, Arizona, USA
Telephone: +16232323180
Price range: $$
Rating: 4.8

1388 votes

#21 of 220 cafes in Surprise

Open now 10:30AM - 10PM

Updated 1 month ago

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Mexican cuisine is what this restaurant boasts. Come here for nicely cooked grilled chicken, nacho chips and pork salads if you are hungry. According to the visitors' opinions, waiters serve good coffee, lemonade or horchata.

Cafe Río with takeout food is good for those clients who like to have supper in a hurry. The accommodating staff reflects the style and character of this place. Nice service is something guests agree upon here. Prices at this spot deserve attention since they're low. The homey atmosphere has been noted by the clients. But google users haven't given this restaurant a high rating.

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Ratings of Cafe Río

Foursquare

(7.5/10)

Google

(3.8/5)

1197

Trip

(2/5)

Facebook

(4.4/5)

Visitors' reviews on Cafe Río

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Manuel 2 months ago on Google

Usually a good spot with friendly service, however, certain plates just feel incredibly overpriced. How am I paying 13$ for two tacos with corn tortillas? The portions are absurdly small. On top of that they forgot the cheese.

Response from the owner 2 months ago

We're very sorry to hear about this, Manuel. Please know we will be relaying your feedback to our team immediately. We hope you return soon for a chance to improve your impression of us.

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Craig Garcia 3 months ago on Google

We enjoy coming here because the employees know us and are always polite and happy to help. The food is good too. Thanks for all the employees who make every experience a pleasant one! Food: 5 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Thanks for the awesome review, Craig! We try our best to prepare fresh food and provide quality service. We appreciate your stars and hope to serve you again soon!

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Alicia K 8 months ago on Google

Update: 01/15/2026: Cafe Rio wrote in response and asked me to reach out via email. I did on 01/08/2026 and there has been no response Original post: I purchased a shredded chicken salad through the Cafe Rio app on Monday, December 29th, 2025. When it arrived, it looked okay on the top, but underneath the top layers of the salad, there was a lot of concerns--brown lettuce, black and slimy cilantro, green onions that were brown, guacamole that had browned. Uncovering the top layer, I could see how nasty it was and reached out to Cafe Rio right away. They refunded my meal and gave a credit since the salad delivered wasn't fresh. However, the real issue would start that night. I developed a fever in the late afternoon/early evening (I can't remember exactly when) and by that night, it was about 102. I developed severe watery diarrhea and couldn't keep any food in me. I also had a bad headache, body aches and chills. On New Year's Eve, I woke up and had more severe watery diarrhea. At one point, with the combination of the high fever and losing so much fluid through diarrhea, I felt myself starting to pass out. I told my husband, "Call 911!" He said my face got really pale and everything started to get really floaty and turn white all around me and my pulse felt weak. I made it to our bed and that brought blood back into my head and I felt better. I told him to cancel the 911 call while he was on with them and he took me to the ER instead. The ER MD ran a bunch of bloodwork and tests, and the doctor concluded that it wasn't the flu or a sickness, but food poisoning. I lost 6 lbs in 2 to 3 days. 10 days later it's finally starting to ease up but I am still symptomatic. The worst part is that it's been very painful and feels like being stabbed in the stomach. It's caused a setback in my business and I have had to cancel and reschedule business. I am sharing this because I think that it's important for restaurants to have accountability in keeping food fresh and free from contaminents. The photos tell the story. That's not food to serve the public and I want to bring it to Cafe Rio's attention for integrity purposes. Food: 1

Response from the owner 8 months ago

Hi Alicia, this feedback is very concerning to us. Please contact us directly at customercare@caferio.com. Thank you.

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+1 623-232-3180