@cafédelmar

In response to this review! You entered the cafe sat on a 2 seated table , then moved to the outside seating area , then moved again to a 4 seated table! Ordered breakfast with a coffee from my pleasant member of staff , you told her coffee …In response to this review! You entered the cafe sat on a 2 seated table , then moved to the outside seating area , then moved again to a 4 seated table! Ordered breakfast with a coffee from my pleasant member of staff , you told her coffee was wrong, you wanted a strong black coffee ( didn’t specify no milk ) of which she changed for you . My then new 16 yr old member of staff came with your food , unsure of where it was going as you’d moved tables twice . You told her you didn’t want butter melted on your toast and wanted proper butter on the side-of dry toast in an unpleasant rude manner, leaving her feeling like she didn’t want to come back out onto the shop floor . Whilst I was talking to her,my other pleasant front of house team member was watching you toss the toast about the table saying it’s disgusting . She was quite shocked by this and thought your family members looked embarrassed. I then came out myself with the butter and rest of your order because the young girl wouldn’t ! You then complained to me about wrong coffee, food going to the wrong table ( of which you moved ) I asked you if you’d requested for it not to be buttered and you said no ! So I said unless you ask we always butter the toast hot so butter melts ! You thought ‘I’ was rude and said you wouldn’t be back. I replied “you’ve been rude before”and that’s up to you The thing that is important here is a young girl who was enjoying her first experience in a work environment now feels nervous and anxious ! Why should anyone be spoken to or made feel uncomfortable whilst or because they are waiting tables . We pride ourselves in the fact that we have such a friendly community cafe and feel really disappointed that you’ve reacted this way , calling me a cold, bitter frosty old lady , which I am anything but ! Regards from the cold , bitter frosty old lady More