Casino JOA d'Etretat

Hello Mrs RIGAUDIERE, We thank you for sharing your feelings about your experience with our …Hello Mrs RIGAUDIERE, We thank you for sharing your feelings about your experience with our establishment. We are sorry to hear that you have a negative perception of the situation, and we would like to clarify certain points. Concerning the December 31 festivities: The decision not to host a DJ party for this occasion was made after careful evaluation of several factors including demand, logistical constraints and our commitment to a quality experience. However, we offer other events throughout the year and are open to your suggestions to improve our programming. About reception: We attach great importance to the respect and satisfaction of our customers. We sincerely regret that you felt a lack of consideration. Our team strives to respond to all requests in a fair and professional manner, and we will ensure that every visitor feels heard. On management commitment: Our director is fully committed to the management and development of our casino. He works with a dedicated team to offer services that meet the expectations of our customers while respecting the values ​​of the city of Étretat. We would be delighted to discuss with you to better understand your expectations and improve your experience during your next visits. Do not hesitate to contact us directly at contact-etretat@joa.fr. Thank you again for your feedback, and we hope to have the opportunity to welcome you again to change your mind about our establishment.More