Charlie Pizza

/ Restaurant, Pizzeria
#124 of 1173 places to eat in Kaunas
ClosedOpens at 11:00
Pizza, Vegetarian options
$$$$ Average price: 4-14 €
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Laisvės al. 68
Kaunas, Kaunas County, Lithuania
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Vytautas the Great War Museum is a great attraction for tourists who come to eat at this restaurant after long walks. Taste perfectly cooked bacon, pizza and salads. Most likely, you'll return to Charlie Pizza later to degust delicious beer. You will be offered good coffee.

The cosy atmosphere of this place makes customers feel relaxed and have a nice time. On the top of all that, the staff is terrific. Service at this spot is something one can name nice. You will pay attractive prices for dishes. The lovely decor is a big advantage. This restaurant was rated on TripAdvisor, it received 4.

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I've come here with a group of 12. The service is extremely poor. Servers on there phone and take the orders wrong. We ordered food in two groups, both orders where completely wrong, one of the members not even getting his food for 1 hour. We also found hairs in the food. Finally our friend got his pasta, which is watery and we have just been told the restaurant is closing. Disgusted.
So many topics in the menu
My friends and I were in Charlie Pizza restaurant in Kaunas (Laisvės). Our stay was really bad. Let me walk you through it. At first, the waitress just simply lied about the ability to speak english. Little did we know, it was the tip of the iceberg. She told us that we can't pay separately, although a day before it was not a problem (in Vilnius). When we told her than indeed she can separate our orders she said she doesn't understand and every two sentenses she would go away to different room and talk to somebody (who was it?). At this time almost all of us ordered something. We tried both english and lithuanian- I said like a 1000 times that 'makaronas viena karta', as I have seen her writing it two times and was confused. After serious troubles with her english, we managed to stop another waiter- a boy who really could speak english. He helped us a bit. We got only 2 receipts (1 for cash and the other for credit card- only one because she couldnt devide that amount for us to pay). There was seven of us so it was a big problem for us to pay for others. Though there were 2 receipts, the coureses arrived separetly. Two out of the 7 were cold but we didn't have time to wait for the new ones. One main course arrived as the dessert were already on the table. Also OF COURSE she doubled the order for pasta and came with two. We told her we ordered just one, so without a word, she took it back. We paid in hurry, but now we looked at the receipt (because we now have to share the payment) and we saw that we paid for TWO pastas. She was offended all time and didnt even ask if the food was good. Although it was not. What can we do? Is there possibility to change it?
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Address
Laisvės al. 68, Kaunas, Kaunas County, Lithuania
Features
Outdoor seating Сredit cards accepted Delivery Wi-Fi Takeaway TV Wheelchair accessible
Opening hours
SundaySun 11:00-00:00
MondayMon 10:00-00:00
TuesdayTue 10:00-00:00
WednesdayWed 10:00-00:00
ThursdayThu 10:00-02:00
FridayFri 10:00-03:00
SaturdaySat 11:00-03:00
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