Chick-fil-A

Name: Chick-fil-A
Address: 7650 S 24th St, Phoenix, Arizona, USA
Telephone: +16022681257
Price range: $
Rating: 4.8

2132 votes

#74 of 4112 fast food in Phoenix

21 more branches in Phoenix

Open now 6:30AM - 11PM

Updated 15 days ago

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It's a pleasant experience to order nicely cooked waffle fries, grilled chicken and spicy chicken. You will be served good potato waffles, biscuits and chocolate cookies. According to the visitors' opinions, waiters serve great lemonade, tea or coffee.

This fast food is suitable for people who have supper on the go as they can order food as a takeout. The friendly staff reflects the style and character of Chick-fil-A. Fine service is something clients like here. This place with the cool atmosphere can be a place to start your journey at. As for the Google rating, this spot achieved 4.2.

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Ratings of Chick-fil-A

Foursquare

(7.9/10)

Google

(4.2/5)

1992

Trip

(5/5)

Facebook

(4.3/5)

Visitors' reviews on Chick-fil-A

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Michael Richardson 2 months ago on Google

I recently placed an online pickup order at this location, which was really no problem. Until I made it home and realized my order was incorrect, and I was missing a whole meal, and the condiments were an absolute minimum when I had requested 2 of each. This left me frustrated because not only is the drive to Chick-fil-A long from my location, but it also wasted my time and gas, especially with gas prices right now. Upon my return, it was promising that I would get my order fixed, which brought light to the situation. Upon my arrival at the window, the workers who were present outside denied the issue and did not work with me to fix the order, but instead wanted to charge me an additional price to fix it. Not only did they ask to search through my bags and take it back into the restaurant, but they also proceeded to say it was my fault for the order because I placed it through the app. I do not believe it is my fault; I am missing an entire meal with my order when I ordered two sandwiches and only received one. So not only did I not get my meal fixed, but I also wasted my time coming back empty-handed. I do not want to be that customer and say the customer is always right, but in this instance, I am missing a meal, and your employees denied it and were rude about the situation. It is rather disappointing; I would not have expected this from this establishment. I do not believe a simple reimbursement for the sandwich would be acceptable because of everything that happened. service-staff-description: I ordered a salad, five-count nuggets, a grilled chicken sandwich, and a chicken sandwich. Both of the sandwiches should have been meals, but I came back missing the grilled chicken sandwich meal. Not only was I missing the food, but the quality of the food and service was rather disappointing. Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Hello Michael - we are so sorry to hear about your experience. Our sincerest apologies for a missed item on your order. We've attempted to find your receipt and contact you based on the detail provided but can't seem to locate your order without additional information. Please reach out to us at 03821@chick-fil-a.com and we will assist you further to resolve this issue. Thank you!

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Marbella Lipke 5 months ago on Google

This sandwhich was terrible. Undercooked it plus there was moldy pickles or something going on with them It was bad. Meal type: Lunch Price per person: $1–10 Food: 1 Service: 5 Atmosphere: 4

Response from the owner 5 months ago

Hi Marbella, We are so sorry about your negative experience at our restaurant. Of course, we always strive to serve our guests the highest standards of quality in our food.It looks like some of the breading of the fillet got onto your pickles making it look as such. I'd love to be able to resolve this during your next visit, please email 03821@chick-fil-a.com with further details. We are looking forward to speaking with you!

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EE FR 6 months ago on Google

Why are there three girls in the front laughing and conversing the whole time instead of there job? Had to wait over half an hour while the people in front were probably the worst workers ive seen. The black and ginger girl almost seemed liked they did not care one bit to serve customers. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Hello,I am very sorry to hear about your experience at our restaurant. As we gather Information on this situation- It would be appreciated if you could email 03821@chick-fil-a.com with more details. Our operator is looking forward to personally speaking with you to help solve this issue.

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+1 602-268-1257

Order via grubhub

Fast food, Salads

$$$$ Price range per person $10-$20

7650 S 24th St

Phoenix, Arizona, USA

Address

7650 S 24th St, Phoenix, Arizona, USA

21 more branches in Phoenix

Features

Delivery Takeaway Outdoor seating Сredit cards accepted Wi-Fi Wheelchair accessible Parking TV

Opening hours

SundaySun	Closed
MondayMon	6:30AM-11PM
TuesdayTue	6:30AM-11PM
WednesdayWed	6:30AM-11PM
ThursdayThu	6:30AM-11PM
FridayFri	6:30AM-11PM
SaturdaySat	6:30AM-11PM

Website

chick-fil-a.com

Instagram

@cfasouthmountain

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