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Try perfectly cooked chili, margarita grilled chicken and chicken fajitas. This restaurant is famous for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, the ambiance is pretty.
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Visitors' reviews on Chilis
/ 39
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American
$$$$
Price range per person
QAR 85
Address
Near Qatar Rail, Doha, Qatar
Features
Сredit cards accepted
Booking
Delivery
Takeaway
Opening hours
| SundaySun | 11AM-1AM |
| MondayMon | 11AM-1AM |
| TuesdayTue | 11AM-1AM |
| WednesdayWed | 11AM-1AM |
| ThursdayThu | 11AM-2AM |
| FridayFri | 1PM-1AM |
| SaturdaySat | 11AM-1AM |
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I came to the restaurant and it was fully booked, I told the waiter than I want to set out and order my food, and if any table became available I can switch my table but for the meantime I want to set outside and order my food.
No body came for more than 15 minutes, I kept raising my hand and no one came to take my order.
Then the waiter told me there is one table free indoor, I switched my table, then another waiter came to take my order and I made it clear to her that I will be using Entertainer application for 2 meals, and she started to look with me for a main course meals, after a long time we finally found 2 meals that we would like to order, then all of sudden she realized that the 2 meals she told me about are not usable by the application, I got really mad and did not like how they wasted my time for nothing.
Finally I called the manager to complain, and guess what!! The manager is rude and bad and wouldn’t accept my complain, he kept saying that this is normal and acting like it was okay, and I told him many times that I’m not happy with his attitude, but unfortunately he kept saying that it’s normal.
So I had the worst weekend because of the attitude and services from the staff working at Chili’s, it’s not acceptable at all how you treat your customers.
I ordered Fajitas and asked to replace tortilla bread with Mexican rice. I was told it is impossible - when I told then that I order on from Chilis hotline (not from Talabat) and they always do that for me. The waiter went inside the office and came back and telling me that there will be an extra charge. I agreed to it coz I wanted rice and not tortilla. Despite of telling no tortilla they still brought it and it was just a waste
The above incident is just an example - the orders are messed up as well. Drinks and Appetizier coming after the mains is a normal thing without any apologies
The waiters are nice though but one of them actually hinted to me that the manager at lunch is a control freak and she does not accept waiters offering adjusting the meals or replace standard sides. So if a meal comes with french fries as per the menu, you cannot expect replacing it with mash potato. So many times I had given feedback on their service but they still disappoint me every time I go there during lunch
To be fair, it only happens during lunch. The manager at the dinner time is a cool guy. He knows customer service