Chinollo

Jahmar, Thank you for sharing your feedback. We’re sorry to hear about your experience, and we understand how frustrating it is to get home and realize items are missing or an order isn’t prepared as expected. We appreciate you recognizing that you enjoy our food, and we’re disappointed that our service did not match the quality of the meal we aim to provide. While mistakes can happen, our goal is always to listen, make things right, and take care of our guests when they bring an issue to our attention. We would appreciate the opportunity to better understand what happened and find a way to make this right. Please reach out to us directly so we can look into your order and assist you. Thank you again for your feedback—it helps us identify areas where we can improve. We hope to have the opportunity to provide you with the level of service you deserve on a future visit.

Mark, Thank you so much for taking the time to leave this review—it truly means a lot. You're right; people are often quick to share a disappointing experience, so it makes reviews like yours especially meaningful. Knowing that you've visited us many times and find us to be one of the most consistent mom-and-pop restaurants you've been to is an incredible compliment and one we don't take for granted. And thank you for the shout-out to our Edamame Wontons! They're one of our signature favorites, and we're thrilled they're a favorite of yours too. We sincerely appreciate your continued support over the years. Guests like you are the reason we love doing what we do, and we look forward to welcoming you back for many more visits!

Edgar, Wow! Thank you so much for this incredible review! We’re thrilled to hear how much you enjoyed the pork belly bowl, garlic noodles, Asian grains, and all the fresh, flavorful components. And pairing it with the Matcha-Strawberry Latte sounds like the perfect finish! Your detailed praise truly makes our day, and we can’t wait to welcome you back for another delicious and wholesome meal soon! --Chinollo Team