Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 1415 Boston Providence Hwy, Norwood, Massachusetts, USA
Telephone: +17817622550
Price range: $
Rating: 3.2

1102 votes

#379 of 3389 fast food in Boston

#7 of 77 fast food in Norwood

Open now 10:45AM - 11PM

Updated 2 months ago

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The Mexican cuisine is on the menu at this fast food. Many guests come here to try good burrito bowl, fajitas and black rice. You will be offered good lemonade.

Chipotle Mexican Grill with takeout food is suitable for those visitors who like to have dinner in a hurry. A lot of people think that the staff is professional here. Visitors say that the service is nice here. From the guests' viewpoint, prices are reasonable. As clients see it, the atmosphere is enjoyable here. But most people who use Google didn't give this place a high rating.

Frequently mentioned in reviews

burrito Bowl

speak English

take outMeal type

parking lotKid-friendliness

brown

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Ratings of Chipotle Mexican Grill

Zomato

(3.2/5)

Foursquare

(7.7/10)

Google

(3.5/5)

888

Trip

Not rated yet

Facebook

(3.7/5)

Visitors' reviews on Chipotle Mexican Grill

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Jonny Davin 4 months ago on Google

The food is good but the service is awful. There’s one person working the line, one person on the register and 2-3 others doing nothing, on their phones and chatting instead of working. I waited 40 minutes for a burrito and the place wasn’t even busy Meal type: Lunch Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Hi Jonny, we're glad to hear you enjoyed the food, but we are truly sorry about the long wait and the service experience. We always aim to keep our lines moving efficiently and our team focused on taking care of our guests. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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K B 6 months ago on Google

I’m gonna make this review brutally honest because I think it’s worth it. I always come to this location and they do a solid job every time I go there. However, my recent visit was atrocious. Today, I entered and stood in line and my turn came up to order, the server didn’t ask what I wanted but I told her I would like a bowl. She proceeded to take a bowl out of the pile in a very rude way and then proceeded to grab a cap for the bowl and by accident took out 2. She kept one of them and threw the other one back into the pile in a reckless manner. Then when It came to put food on the bowl, she took the spoon full of food and slammed it onto the bowl and slammed the spoon back into the pot of food. This was the same for every single topping. It was as if she was serving a dog food. Then she proceeded to put the cap on the bowl even though I wasn’t done with completing my order. She removed the cap in a very rude way and proceeded to slam toppings that I asked for into the bowl. After that I paid for my food and I left. I understand if you are having a bad day, we all do. However, don’t put your anger over your professionalism. Especially in-front of paying consumers (Less important but still want to bring up was the lack of steak being available to people. I understand that it may be a popular protein but keep up with the demand) Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

We’re sorry to hear you didn't have the best experience with our team, K B. You should always expect great service from everyone at Chipotle. Please reach out to us at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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Laird Borchers 8 months ago on Google

We went through for a kids taco meal for my daughter, got mixed up and ended up with 3 sides, and received no meat. My bad for letting my kiddo go through and getting distracted, but when I owned my mix up and went back they were rude just said I had to pay for a side of meat. So apparently a scoop of sour cream is equivalent to a protein? I’ve never had an issue ordering kids meal, we’re always prompted for a protein. I said it was an honest mistake and it’s the same cost either way, she insists no I have to pay and then turns away from me. I agree to pay, and they try to fill one tiny side cup with meat and charge me $5, so I had to again say this isn’t right and makes no sense. I get even more attitude and finally they agree to use a larger container for a $5 side of meat. So unpleasant to deal with when I had a $40 order and have been coming here for years. One moment of rudeness and stinginess and I likely will not return. Great management guys. Service: 1

Response from the owner 8 months ago

Thanks for sharing your feedback. Reach out to us here: https://www.chipotle.com/contact-us so we can help.

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+1 781-762-2550

Book

Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

1415 Boston Providence Hwy

Norwood, Massachusetts, USA

Address

1415 Boston Providence Hwy, Norwood, Massachusetts, USA

Features

Delivery Takeaway Outdoor seating Сredit cards accepted No booking Wi-Fi Wheelchair accessible Parking TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM