Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5761 W Sunset Ave, Springdale, Arkansas, USA
Telephone: +14793343154
Price range: $$

#15 of 73 BBQs in Springdale

Open now 10:45AM - 11PM

Updated 2 months ago

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This fast food offers its visitors to degust Mexican cuisine. Try good burritos and nicely cooked guacamole. Chipotle Mexican Grill is well known for its great service and friendly staff, that is always ready to help you. As a lot of reviewers remark, the atmosphere is cozy. But this place has been rated below average by Google.

Frequently mentioned in reviews

takeaway outdoor seating lunch friendly staff dinner

burritos cheese meat steaks guacamole

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Ratings of Chipotle Mexican Grill

Google

(3.2/5)

Visitors' reviews on Chipotle Mexican Grill

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Mustard Kitten 3 months ago on Google

I come here all the time almost everyday and there are some people who irritate me an it’s mostly because every time they would scoop food, the proportion would be so little and the burritos would be so cold. It’s not every staff that does it, but I’d always mention about it and every time I’ve come back, it’s always been the same service every time, so what’s the point of apologies from them if they don’t even bother to fix their own problems. Very careless, very lazy, and very unprofessional. Food: 1

Response from the owner 3 months ago

Hi, this is not what you should ever expect at Chipotle. We're on the case. Please let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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Jeanette 3 months ago on Google

I can't believe they have the Chipotle name. This location is a disgrace. Based on this experience, I will never eat at Chipotle again, and I have been eating there for years in California. Apparently in Arkansas they don't follow any standards! Barbacoa is supposed to be shredded, not a huge blob of meat and fat. If I pay $5 for chips, they should be warm like they were in California! $37 for 2 people and I am unsatisfied and very pissed off! Price per person: $30–40 Food: 1 Service: 2 Atmosphere: 3

Response from the owner 3 months ago

We're sorry to hear that our restaurant did not meet Chipotle's standards, Jeanette. You should always expect great food and a satisfying experience at Chipotle. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. We're always improving and hope you visit us again.

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Fättîmå Īvëttę 6 months ago on Google

I’ve honestly only been to this Chipotle Mexican Grill a couple of times since it opened because, for some reason, the flavor just isn’t there for me. I don’t know what it is, but Chipotles in the South always seem a little bland. Today’s visit (3.20.2026) definitely didn’t help change my mind. I first drove up thinking the digital order window was a drive-thru (my mistake), but when I got there, the employee just asked for an order name. I told her I wanted to order, and she said it was only for digital orders. That part is fine, but there wasn’t much friendliness or guidance. Since I had just finished grocery shopping and my legs were hurting, I didn’t want to go inside. I placed an order on the app for pickup at 2:50 PM and waited. When I went back at the scheduled time, the same employee didn’t greet me, just asked for my name again, then said it wasn’t ready and told me to drive around. A few minutes later, I came back (for the third time), and again—no greeting, no communication—just handed me the food. Then we parked and realized the order was wrong. I ordered two kids quesadillas, one chicken and one cheese, but both were cheese. At that point, I had to go back AGAIN (fourth time). I calmly explained the issue while holding the incorrect food, and instead of apologizing or even acknowledging the mistake, she just looked annoyed, walked away, and shut the window without saying anything. She came back with the corrected item, but still no apology, no communication, nothing. I understand mistakes happen, but customer service matters just as much as the food. Between the bland flavor, the lack of communication, and the overall attitude, this location really needs improvement. Meal type: Lunch Price per person: $20–30 Food: 2 Service: 1

Response from the owner 5 months ago

We’re sorry to hear you didn't have the best experience with our team, Fättîmå. You should always expect great service from everyone at Chipotle. Please reach out to us at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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+1 479-334-3154

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

5761 W Sunset Ave

Springdale, Arkansas, USA

Address

5761 W Sunset Ave, Springdale, Arkansas, USA

Features

Outdoor seating Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM