Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 219 N Main St, Natick, Massachusetts, USA
Telephone: +15086531007
Price range: $
Rating: 2.8

490 votes

#7 of 28 BBQs in Natick

Open now 10:45AM - 11PM

Updated 2 months ago

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Chipotle Mexican Grill is distinguished by drink and food

If you never turned out to degust Mexican cuisine, take your chance at this fast food. Based on the visitors' opinions, waiters serve tasty guacamole, bean rice and asado here. Visit Chipotle Mexican Grill for good lemonade.

Food delivery is a big benefit of this place. A lot of guests think that the staff is hospitable at this place. Most people have noticed that the service is prompt. In accordance with the reviewers' opinions, prices are reasonable. Clients who come to this spot state that the atmosphere is exotic here. But google users haven't given this fast food a high rating.

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Ratings of Chipotle Mexican Grill

Foursquare

(6.9/10)

Google

(3.1/5)

433

Trip

(1.8/5)

Facebook

(1/5)

Visitors' reviews on Chipotle Mexican Grill

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Sam Russell 2 months ago on Google

Staff seems to have a hearing issue. I spoke up loud and clearly and they ignored and made me restate my order for each item. Terrible portions. Served me a stale, moldy, clearly expired tortilla. Complete disgrace awful 0/10. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Hi Sam, thanks for letting us know what went wrong. It sounds like we dropped the ball. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us.

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David Owens 4 months ago on Google

Do not go to this chipotle location. I preordered food which was not even started when I came to pick it up 30min later more than 10 minutes after it was supposed to be ready. The time I ordered for wasn’t even the asap time it was extra time I selected. I had to ask for my order several times before they would even start it including getting into the line ahead of customers just walking in to order. The. In their haste to get caught up on takeout orders they shorted every single ingredient in my order and even tried to make unauthorized substitutions including intentionally choosing to put the wrong kids drinks in the order. I ended up with at best 2/3 of a burrito and a set of tacos with barely a teaspoon of ingredients in them. When I complained they refused to fix it. DO NOT GO TO THIS LOCATION. Meal type: Dinner Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Thanks for sharing this with us, David. Sorry for the inconvenience. Let us know more details at https://www.chipotle.com/contact-us and someone will be in touch. We appreciate your feedback.

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Matthew Plumadore 2 years ago on Google

I am a former employee at this location, and I have been frequenting it recently since the change in management. I have to say, I believe it has gone uphill in quality, tremendously. I’m going to leave the most honest and in-depth review I possibly can. FOOD - The “grill guy” matters tremendously at Chipotle. They more or less determine how good everything on the “hot” side of the line will be. The last few times, I have seen my former coworker Luis cooking the food. I have to commend him and whoever else has been cooking the food for my last few visits. The Rice - perfect consistency and texture, perfect balance of salt, cilantro, and lime. The Beans - Luis, or whoever has been cooking the food, absolutely NAILS the beans. The pinto beans are the absolute perfect texture every time I’ve visited recently. Believe it or not, the BEANS have been the highlight of my bowl every time, just because they are cooked to the right consistency every time - not too watery, not undercooked. The Meat - I order extra chicken every time, because it is so good at this location. It’s perfectly seasoned, and perfectly grilled - JUST enough that it has that salty, spicy, charred edge, without being over the top. I personally don’t care for Queso, or Fajita veggies, but I would bet that they are excellent as well. SERVICE - The service at this location has really gone uphill, in my opinion. Kai seems like an excellent manager. They served me multiple times, and have been very polite every time, with a smile on their face. They seem to treat their employees and customers with decency and respect. The woman working the line tonight (Monday 9/13) provided excellent service. She was quick and very kind. Another thing - although Chipotle has become expensive, in my opinion, this location serves very fair portions. Obviously, they can’t make your bowl overflow, but I feel that this location does a good job of providing a satisfactory amount of food. All around, solid service and friendly employees. They make you feel welcome and serve up delicious food. ATMOSPHERE - This is an honest review, so the ONLY thing I can knock this location on is the Atmosphere. The tables are often dirty, and it’s a bit of a recurring issue. And, when I came for dinner tonight, I entered the men’s room to wash my hands, only to find a broken faucet. I’m not sure if they’d noticed the broken faucet, but there are well-stocked hand sanitizer dispensers in the restaurant that provided an alternative. Plus, it’s not like the employees were sitting around on their phones; everyone was working the entire time I sat and ate my bowl. They were trying their best, and I noticed. In conclusion, if you want to go to a location that embodies “Chipotle Mexican Grill”, not “high schoolers serving chicken and rice that tastes like water” come to this one. You won’t be disappointed with the food or the service. Food: 5 Service: 5 Atmosphere: 4

Response from the owner 2 years ago

Thanks for sharing your feedback. Reach out to us here: https://www.chipotle.com/contact-us so we can help.

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+1 508-653-1007

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

219 N Main St

Natick, Massachusetts, USA

Address

219 N Main St, Natick, Massachusetts, USA

Features

Delivery Takeaway Сredit cards accepted Outdoor seating Wi-Fi No booking Wheelchair accessible Parking

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM