Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 2696 Pinole Valley Rd, Pinole, California, USA
Telephone: +15102830070
Price range: $
Rating: 3.4

1177 votes

#5 of 17 Mexican restaurants in Pinole

Open now 10:45AM - 11PM

Updated 2 months ago

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Order a burger at Chipotle Mexican Grill

Chipotle Mexican Grill offers a variety of desserts

Try something unusual from the Mexican cuisine. Invite your friends with you and have tasty mexican steaks, spicy chicken and tomato salads. A lot of visitors order great lemonade.

This fast food with takeaway food is good for those clients who like to have supper on the go. Many reviewers note that the staff is well-trained at Chipotle Mexican Grill. Most people highlight that the service is professional. Prices at this place claim to be average. The nice atmosphere can't attract many visitors. Google users haven't given this spot a high rating.

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a full scoop

got food poisoning

the carnitas

burrito Bowl

child

sour cream

health

repeat

protein

is ridiculous

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Ratings of Chipotle Mexican Grill

Zomato

Not rated yet

Foursquare

(6.7/10)

Google

(3.7/5)

654

Trip

(2.8/5)

Facebook

(3.8/5)

Visitors' reviews on Chipotle Mexican Grill

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Sebastian Solano 3 months ago on Google

I asked for a little bit more and was told it would be double protein even though the first spoon placed on my meal wasn’t full. CEO lied they won’t give you more if you ask for it. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

This is not the impression we want to leave, Sebastian. You should always expect great food with fair portions at Chipotle. Your feedback is important to us and we will continue improving. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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Hil 6 months ago on Google

First of, there was no line or structure of where the line started because it was wrapped inside the store. It was unorganized and chaotic because multiple people were able to or had cut the line because no one knew where it started. I was in line by 2:50 pm and didn’t order and pay for my food and someone else’s food until 3:45 pm because people (20+ students) kept us cutting in the line. The staff at chipotle didn’t handle the volume well nor did anything to fix or manage the chaos. After waiting in line for almost an hour, I realized chipotle overcharged me for both mine and a strangers order after going back home, so then I had to drive back to the same location as I was told over the phone it would be resolved. I spoke to one of the managers there supposedly, and she wasn’t helpful with the situation and overall terrible experience today for the BOGO promotion. She responded that maybe the charge would correct on its own and was related to the card company. I explained to her that I went to Trader Joe’s after and showed the receipt, and my card was charged the same amount so the issue was on their end. It’s not a coincidence that both transactions to chipotle were overcharged by dollars, not cents, and the only solution given was to let it resolve on its own and that she’ll relay the message to the manager. This has been the worse experience I had with chipotle in Pinole, and I’ve been to this location over 10 years since I was in high school. Back then, things were more organized where if there were too many people inside the store, there would be a line outside. Complaints were made and shared, and there was no solution from the staff, manager or store to address the two inconveniences I dealt with today. I ended up having to throw away my food because it got spoiled in the car since I had to go back again and try to resolve this issue. What a waste of my time and money (paid $15.88 and charged $19.06 for my order). Price per person: $10–20 Service: 2 Atmosphere: 1

Response from the owner 5 months ago

We should be firing on all cylinders and this is not the experience you should ever have at Chipotle. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. Thank you for your feedback, Hil.

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Sugi Hendric 8 months ago on Google

Standard good chipotle site. Food: 5 Service: 4 Atmosphere: 3

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+1 510-283-0070

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

2696 Pinole Valley Rd

Pinole, California, USA

Address

2696 Pinole Valley Rd, Pinole, California, USA

Features

Delivery Outdoor seating Сredit cards accepted Parking No booking Wi-Fi Takeaway Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM