Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5964 S Westnedge Ave, Portage, Michigan, USA
Telephone: +12693370599
Price range: $
Rating: 4.4

1028 votes

#56 of 172 restaurants in Portage

Open now 10:45AM - 11PM

Updated 3 months ago

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If you never appeared to degust Mexican cuisine, take your chance at this fast food. You can always enjoy tasty burrito bowl, salads and causa - a special offer of Chipotle Mexican Grill. Visitors don't like lemonade at this place.

This spot is famous for its great service and friendly staff, that is always ready to help you. A lot of reviewers mention that the dishes are offered for adequate prices. Users write negative reviews because the atmosphere is cool. Google users haven't given this fast food a high rating.

Frequently mentioned in reviews

of Queso Blanco

the Pico

burrito Bowl

the garbage

the protein

stale

chain

a refund

disgusting

cheese

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Ratings of Chipotle Mexican Grill

Foursquare

(7.3/10)

Google

(3.4/5)

973

Trip

(1.3/5)

Facebook

(3.3/5)

Visitors' reviews on Chipotle Mexican Grill

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Mike Langan a month ago on Google

Brutal customer service and portions are absolutely miserable. Go somewhere else. Food: 2 Service: 1 Atmosphere: 2

Response from the owner a month ago

Hi Mike, we appreciate your feedback and are sorry to hear that your experience didn't meet expectations. We aim to provide a better experience for our guests. If you'd like to share more details, please reach out at https://www.chipotle.com/contact-us.

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Carlos Pedraza a month ago on Google

Food: 4 Service: 5 Atmosphere: 3

Response from the owner a month ago

Thanks for the feedback. Let us know more details at https://www.chipotle.com/contact-us and someone will be in touch. We're always improving and hope you'll visit us again for an even better experience.

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Jen Carroll 9 months ago on Google

I’ve been a loyal customer of Chipotle Mexican Grill for years, but this location has completely fallen apart. Over the past several months, the quality, cleanliness, and service have steadily declined. Wait times are absurd — over 30 minutes with only two customers ahead of us. But the real issue is sanitation. Yesterday my husband and I walked in and were immediately disgusted. Employees were using the same gloves for multiple tasks and multiple customers without changing them. We witnessed clear cross-contamination between food containers, food and sauce spilled everywhere, overflowing trash, and employee hair hanging near food prep areas. The food itself looked disgusting and unsafe — an employee dumped hot water under a rice hopper and water splashed into containers. Meat look charred and the queso was clumpy, nearly solidified. To make matters worse, the staff was rude and completely unwelcoming. Not a single person showed basic professionalism. They all look like they hate their jobs, and did not respond when we greeted them with "hi there, how are you?". We were so uncomfortable with what we saw that we left rather than risk getting sick. At this point, the conditions we observed warrant serious management intervention, it warrants a health department review. Unless there are drastic improvements, we will not be returning. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 9 months ago

If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us-Huda

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+1 269-337-0599

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

5964 S Westnedge Ave

Portage, Michigan, USA

Address

5964 S Westnedge Ave, Portage, Michigan, USA

Features

Delivery Takeaway Outdoor seating Сredit cards accepted No booking Wheelchair accessible

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM