Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 640 Jefferson Rd, Rochester, New York, USA
Telephone: +15854241444
Price range: $
Rating: 4.8

1833 votes

#23 of 116 Mexican restaurants in Rochester

7 more branches in Rochester

ClosedOpens at 10:45AM

Updated 3 months ago

All photos Food Interior Drink Dessert Exterior

Add a photo

175 photos

Savor Mexican cuisine that will combine many elements of culinary traditions. The chef at this fast food cooks tasty cheese salads, tacos and chicken. As a lot of guests say, lemonade is really good.

Food delivery is a big benefit of Chipotle Mexican Grill. The patient staff reflects the style and character of this place. Many visitors have noticed that the service is professional. Also, clients recommend this spot because of fair prices. As most reviewers notice, the atmosphere is nice. But this fast food has been rated below average by Google.

Frequently mentioned in reviews

not taking mobile orders

the doors

burrito with Guacamole

full scoop

plaza

the protein

tight

napkins

pickup

gonna

See allLess

Ratings of Chipotle Mexican Grill

Zomato

Foursquare

Google

Trip

(3.1/5)

Facebook

(4.4/5)

163

Visitors' reviews on Chipotle Mexican Grill

/ 659

Search visitors’ reviews

Add your review

Request content removal

Srihitha Jonnalagadda 4 months ago on Google

The staff was so friendly and kind. Lovely to have had Ruby and Jaden serve us. They were super cool and offered us everything we asked for. Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Vegetarian menu or section

Response from the owner 4 months ago

Hi Srihitha! Thank you so much for the kind words. We are thrilled to hear that Ruby and Jaden took such great care of you and provided the excellent service we strive for. We’ll be sure to pass along your compliments to them, and we can’t wait to serve you again soon!

Show replies (1)

Request content removal

S V 4 months ago on Google

I love a good chipotle burrito, but the lady wrapping it, showed how much she didn’t care by folding my burrito in half and hoping for the best when it came to putting it in the tinfoil. It was so bad that I had to ask for a bowl and eat it out of there after it was a complete mess in the bag and all over my hands. I didn’t even order guac and the foil was covered in it. Food: 4 Service: 1

Response from the owner 4 months ago

Thank you for the review, S V. We want to make sure you always love your food. It sounds like it wasn't up to par this time. Let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

Show replies (1)

Request content removal

Kevin Xu Zhong 5 months ago on Google

LAZY WORKERS! The lack of effort at this location is a joke. I ordered a bowl with corn, sour cream, and tomatoes, but I walked out with basically just rice and chicken. I watched the employee realize they were out of my toppings, and instead of refilling the line, they just skipped them entirely and moved me along like I wouldn’t notice half my meal was missing. To make it even more insulting, they refilled everything the second they moved my bowl. It wasn't a supply issue; it was pure laziness. It’s a total scam to charge full price for an incomplete meal just because the staff doesn’t want to be bothered with basic prep. Price per person: $1–10 Food: 1 Service: 3 Atmosphere: 2

Response from the owner 5 months ago

This is not what you should ever expect at Chipotle, Kevin. We're on the case. Please let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

Show replies (1)

All reviews

+1 585-424-1444

Book

Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

640 Jefferson Rd

Rochester, New York, USA

Address

640 Jefferson Rd, Rochester, New York, USA

7 more branches in Rochester

Features

Delivery Takeaway Outdoor seating Сredit cards accepted No booking Wheelchair accessible Parking TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM