Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3390 150th St W, Rosemount, Minnesota, USA
Telephone: +16514236405
Price range: $
Rating: 3

1025 votes

#1 of 12 BBQs in Rosemount

ClosedOpens at 10:45AM

Updated 2 months ago

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At this fast food, you will be offered Mexican cuisine. A lot of people point out that waiters serve perfectly cooked burrito bowl, guacamole and chicken here. Get your meal started with good lemonade.

It's easy to find Chipotle Mexican Grill due to the convenient location. A number of reviewers mention that the staff is efficient here. Fast service is something that visitors would like to improve here. You will pay fair prices for dishes. Most of the time, the enjoyable atmosphere is to be found here. But google users haven't given this place a high rating.

Frequently mentioned in reviews

side of Guacamole

burrito Bowl

sour cream

guacamole chicken rice meat cheese steaks burritos

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Ratings of Chipotle Mexican Grill

Foursquare

(6.5/10)

Google

(3.1/5)

895

Trip

(3.1/5)

Facebook

(1.3/5)

Visitors' reviews on Chipotle Mexican Grill

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Makai 3 months ago on Google

My girlfriend ordered online buying our typical meals. When she got back the bag was unopened so far so good. We open our food and there is almost no food. Her serving size was that of a toddler size. We payed $37.52. Unbelievable service. I advise to not order online and to go in person so you don't get ripped off Meal type: Lunch Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 2

Response from the owner 2 months ago

Hi Makai, thanks for letting us know what went wrong. It sounds like we dropped the ball. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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L R 3 months ago on Google

I had a very disappointing experience at the Rosemount Chipotle. The customer service was poor, and the employee who served me was rude and unhelpful. When I received my order, the bowl was barely filled approximately one quarter full which felt misleading and not worth what I paid. To make matters worse, the food tasted stale and far from fresh and I had to trash it. I left feeling frustrated and scammed. Customers expect reasonable portions, fresh ingredients, and respectful service, and this location failed on all three. This experience was unacceptable, and I hope management takes these complaints seriously and addresses the issues immediately. Given the poor food quality and overall experience, I am considering reporting these concerns to the appropriate food safety and regulatory authorities for review. Restaurants have a responsibility to maintain food quality standards and provide customers with safe, fresh food. Based on my experience, this location appears to be falling short of those expectations. Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

We appreciate your feedback. We're concerned to hear about the experience you described, and we take these matters seriously. Please reach out to us at https://www.chipotle.com/contact-us so we can follow up directly and address your concerns. -Scott

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Jane O 4 months ago on Google

I honestly cannot believe the level of incompetence and terrible customer service at Chipotle Mexican Grill. I originally went in asking for two kids cheese quesadillas — just tortillas and melted cheese. Apparently that was impossible unless I ordered full kids meals with rice and beans, which I did not want. My kids don’t eat the rice and beans, so why would I pay for food that’s just going to get thrown away? I don’t like being wasteful, and it made no sense that I couldn’t simply order the cheese quesadillas by themselves. Trying to work with them, I then asked for two soft shell tacos with just cheese and kindly asked if they could simply melt the cheese similar to the kids quesadilla. Once again, I was told it was “not something they are capable of doing.” I’m genuinely confused why melting cheese inside two tortillas is such a difficult task. So instead, I had to go home and finish making my son’s meal myself by melting the cheese for his quesadillas — a simple task that literally would have taken them an extra 30 seconds. This wasn’t about policy — this was about laziness and terrible customer service. The staff acted like I was asking for some outrageous custom order when it was literally the easiest thing on the planet. Customer service at this location is absolute garbage, and after this experience I honestly don’t even want to come back. Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Hi Jane, thanks for letting us know what went wrong. It sounds like we dropped the ball. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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+1 651-423-6405

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

3390 150th St W

Rosemount, Minnesota, USA

Address

3390 150th St W, Rosemount, Minnesota, USA

Features

Delivery Takeaway Сredit cards accepted Outdoor seating Wi-Fi No booking Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM