Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3390 150th St W, Rosemount, Minnesota, USA
Telephone: +16514236405
Price range: $
Rating: 3

1025 votes

#1 of 12 BBQs in Rosemount

ClosedOpens at 10:45AM

Updated 2 months ago

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Dishes of Mexican cuisine can be ordered at this fast food. According to the reviewers' opinions, waiters serve perfectly cooked burrito bowl, guacamole and chicken here. After a long working week, you can try delicious lemonade.

The great location of Chipotle Mexican Grill makes it easy to reach even in rush hours. Many guests highlight that the staff is efficient at this place. Terrific service is something that visitors would like to improve here. This spot offers you a great choice of dishes for attractive prices. The peaceful atmosphere is to be found here. But this fast food is not highly appreciated by Google users who provided it a below average rating.

Frequently mentioned in reviews

side of Guacamole

burrito Bowl

sour cream

guacamole chicken rice meat cheese steaks burritos

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Ratings of Chipotle Mexican Grill

Foursquare

(6.5/10)

Google

(3.1/5)

895

Trip

(3.1/5)

Facebook

(1.3/5)

Visitors' reviews on Chipotle Mexican Grill

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Ari Brown 18 days ago on Google

I’m writing this review as I’m leaving the restaurant. This is now the second time within the past three weeks that I’ve come around 8 p.m. and they have been completely out of rice. For a restaurant like Chipotle, where rice is a staple ingredient in the majority of the menu, this is beyond ridiculous. I understand that restaurants occasionally run out of certain items, but for this to happen twice within a few weeks, hours before closing, is unacceptable. What makes the experience even more frustrating is that there was very little effort to make up for the inconvenience. Aside from offering me a veggie bowl, there was no attempt to provide an alternative or otherwise compensate me for being unable to order what I came in for. At this point, it seems like an inventory or preparation issue that needs to be addressed, especially during evening hours. I can also make it sharper and more irritated if you want it to sound like a stronger Google review. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 8 days ago

This is not what you should ever expect at Chipotle, Ari. We're on the case. Please let us know all about your experience at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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Linda C 28 days ago on Google

Food: 4 Service: 4 Atmosphere: 4 Price per person: $10–20

Response from the owner 20 days ago

Thank you! It's always great to hear from our guests, and we're happy to know we delivered a great experience. See you next time!

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Jane O 5 months ago on Google

I honestly cannot believe the level of incompetence and terrible customer service at Chipotle Mexican Grill. I originally went in asking for two kids cheese quesadillas — just tortillas and melted cheese. Apparently that was impossible unless I ordered full kids meals with rice and beans, which I did not want. My kids don’t eat the rice and beans, so why would I pay for food that’s just going to get thrown away? I don’t like being wasteful, and it made no sense that I couldn’t simply order the cheese quesadillas by themselves. Trying to work with them, I then asked for two soft shell tacos with just cheese and kindly asked if they could simply melt the cheese similar to the kids quesadilla. Once again, I was told it was “not something they are capable of doing.” I’m genuinely confused why melting cheese inside two tortillas is such a difficult task. So instead, I had to go home and finish making my son’s meal myself by melting the cheese for his quesadillas — a simple task that literally would have taken them an extra 30 seconds. This wasn’t about policy — this was about laziness and terrible customer service. The staff acted like I was asking for some outrageous custom order when it was literally the easiest thing on the planet. Customer service at this location is absolute garbage, and after this experience I honestly don’t even want to come back. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway Meal type: Dinner Price per person: $10–20

Response from the owner 4 months ago

Hi Jane, thanks for letting us know what went wrong. It sounds like we dropped the ball. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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+1 651-423-6405

Book

Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

3390 150th St W

Rosemount, Minnesota, USA

Address

3390 150th St W, Rosemount, Minnesota, USA

Features

Delivery Takeaway Сredit cards accepted Outdoor seating Wi-Fi No booking Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM