Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 33599 Aurora Rd, Solon, Ohio, USA
Telephone: +14405420017
Price range: $
Rating: 3.8

2098 votes

#338 of 2053 fast food in Cleveland

#10 of 60 fast food in Solon

1 more branch in Cleveland

Open now 10:45AM - 11PM

Updated 15 days ago

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Guests don't like burrito bowl, wine and lemonade at this fast food. Food delivery is a big plus of Chipotle Mexican Grill. From the visitors' viewpoint, the staff is rude here. Despite the popularity among clients, the weak side of this place is its satisfying service. Based on the guests' opinions, prices are average. Users write negative reviews because the atmosphere is pretty. Many people who use Google didn't grant this spot a high rating.

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Ratings of Chipotle Mexican Grill

Zomato

(2.8/5)

Foursquare

(5.8/10)

Google

(2.7/5)

1460

Trip

(1.9/5)

Facebook

(3.5/5)

295

Visitors' reviews on Chipotle Mexican Grill

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Shanna FinleyLuke a month ago on Google

Food: 4 Service: 4 Atmosphere: 4 Order type: Takeaway

Response from the owner a month ago

We really appreciate your review. We strive to provide the best possible service for every guest. We hope you visit us again soon!

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Anthony Catalano a month ago on Google

Never got our food cause the staff is too busy talking shit to each other. The food was unprepared. No chicken, rice, steak, or salsa was ready. The line was complete disaster and was a mess food everywhere contaminating the other sides - absolutely disgusting. I have concerns about the food safety here as well. I'll reiterated again that the staff was just dicking around doing nothing while customers piled up. Yelling at each other, laughing, swearing. Three people in front of us all walked out at the same time because they didn't even acknowledge the customers. Completely unprofessional. Somebody get management in here to take care of this group of staff. I've never seen anything from like it. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a month ago

Hi Anthony, we're concerned by your experience. Unprofessional staff behavior, unprepared ingredients, mess on serving line, and potential cross-contamination fall completely on our standards. We will follow up with the appropriate team to avoid these issues. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us

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Kevin Egan 2 months ago on Google

Worse chipotle I’ve ever been to. Service and attitudes are so bad from the employees and I even got food poisoning here. Always dirty inside as well. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a month ago

This is concerning. We would like to speak with you directly. Please send us a message at: https://www.chipotle.com/contact-us-xavy

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+1 440-542-0017

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

33599 Aurora Rd

Solon, Ohio, USA

Address

33599 Aurora Rd, Solon, Ohio, USA

1 more branch in Cleveland

Features

Delivery Takeaway Сredit cards accepted Outdoor seating Wi-Fi Parking No booking Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM