Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 30229 Mound Rd, Warren, Michigan, USA
Telephone: +15865583010
Price range: $
Rating: 4.4

1610 votes

#146 of 472 restaurants in Warren

#1298 of 4758 restaurants in Detroit

ClosedOpens at 10:45AM

Updated 2 months ago

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Chipotle Mexican Grill is distinguished by interior and exterior

According to the clients' reviews, Mexican dishes here are quite nice and the menu is well-organized. Here you will be able to taste nicely cooked burrito bowl, spicy chicken and chips and guacamole. Delicious lemonade is the most popular drinks of this fast food.

Chipotle Mexican Grill is famous for its great service and friendly staff, that is always ready to help you. Here you will pay medium prices. The atmosphere of this place is cozy. But google users rated this place and it didn't receive a high rating.

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(2.5/5)

Visitors' reviews on Chipotle Mexican Grill

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Adam Olson 3 months ago on Google

I had a frustrating experience at this Chipotle location and felt like I had to repeatedly ask just to receive normal portions. When I walked up, the employee working the line (thin female with glasses) came across as rude from the start. She looked at me and said, “What do you want?” in a sharp tone. I ordered a bowl and chose rice. The first scoop of rice was very light. I politely asked if I could get a little more rice and she reluctantly added a small amount. I then ordered chicken. The initial portion she put in the bowl was about a third of a scoop, which was noticeably less than a normal serving. I asked if I could get a little more, and she added literally one piece of chicken. Then stared at me. I had to ask again, and she still only added a small additional amount. At that point I said I would just pay for double chicken if needed, and only then did she add enough to bring it up to a normal portion. I also ordered queso. The portion was again very small. When I asked for a little more, she responded, “You just want a little bit of extra everything, don’t you?” and added a small amount. The corn salsa and cheese were added after that. The cheese had a giant ungrated clump in it that didn’t look properly broken up. The bowl was then closed, marked as “double chicken,” and passed down the line. Overall, it felt like I had to ask multiple times throughout the order just to receive standard portions, and the interaction felt dismissive the entire time. Meal type: Lunch Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Thanks for the review, Adam. We're disappointed to hear you weren't happy with your meal and the service you received. We want to make sure every Chipotle craving is satisfied and that you always get friendly service. Please reach out to us at https://www.chipotle.com/contact-us so we can have our guest care team get in touch with you.

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veronica Markstrom 3 months ago on Google

Been going there a long time I haven’t been there in a while today went there and oh my gosh they had no straws the service the cashier was rude and the food was so bland. It’s like oh my God I’m not going back. They lost me as a customer. oh, by the way, I can’t believe it was dirty inside also and the pop machine wasn’t even working right It was popping out nothing but air. It was like what happened to the place. It sure went downhill no flavor in at all. They need to have the health department go there that’s ridiculous Meal type: Dinner Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 2

Response from the owner 3 months ago

We should be firing on all cylinders and this is not the experience you should ever have at Chipotle. You should always expect great food, complete items, and a clean environment when you visit us. If you don’t mind contacting us through our website, someone will be in touch with you directly: https://www.chipotle.com/contact-us. Thank you for your feedback, Veronica.

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Lou Kondek 4 months ago on Google

This location put someone else’s order in my to-go bag. No problem, mistakes happen. But when I drove up to correct it they gave me the wrong order - AGAIN. I should have checked the bag before I left the store. Silly me, I just figured everyone knew the assignment. Turns out I was wrong. Customer service is non existent. If you call the number you get an automated system that eventually puts you in touch with the store who either doesn’t pick up or just hangs up on you. When we did get through to someone they could not reimburse us as it was paid for with a gift card. Chipotle as a whole is just a terrible organization. I’ve been to two locations and they were both awful experiences. It is not worth the money to eat here Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

We're sorry to hear about this experience, Lou. We will address this with the restaurant so the next time you visit will be a proper Chipotle experience. Please reach out at https://www.chipotle.com/contact-us and someone will be in touch.

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+1 586-558-3010

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Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20

30229 Mound Rd

Warren, Michigan, USA

Address

30229 Mound Rd, Warren, Michigan, USA

Features

Delivery Takeaway Outdoor seating Сredit cards accepted Parking No booking Wheelchair accessible TV

Opening hours

SundaySun	10:45AM-11PM
MondayMon	10:45AM-11PM
TuesdayTue	10:45AM-11PM
WednesdayWed	10:45AM-11PM
ThursdayThu	10:45AM-11PM
FridayFri	10:45AM-11PM
SaturdaySat	10:45AM-11PM