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Response from the owner
2 months ago
Hi, we're very sorry to hear that your experience didn't meet our usual standards. We've reviewed your order and have already processed a full refund for the food items, as we want to make things right. We take feedback like this seriously and will be addressing it with our team to ensure it doesn't happen again. Thank you for bringing it to our attention, and we hope you'll consider giving us another chance in the future.