Chopt

Name: Chopt
Address: 405 Bergen Town Center, Paramus, New Jersey, USA
Telephone: +12018751955
Price range: $$
Rating: 4.9

843 votes

#67 of 69 seafood restaurants in Paramus

#21 of 21 seafood restaurants in Maywood

Open now 10:30AM - 8PM

Updated 2 months ago

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Being at this restaurant, taste perfectly cooked chicken, seafood and soup. Google users who visited Chopt state that the most suitable rating is 4.5.

Frequently mentioned in reviews

the Bergen Town

salad BarRecommendation for vegetarians

chicken Tinga

CAVA

energy

the Classic Cobb

i appreciate

continue

supposed

the Kale Caesar

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Ratings of Chopt

Foursquare

(6.8/10)

Google

(4.5/5)

842

Visitors' reviews on Chopt

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Nicole Sturdivant 29 days ago on Google

The worker was very knowledgeable, friendly and helpful. Unfortunately, there's so much dressing on my salad. That I had to throw it away. I asked for a regular, and it was completely swimming and I cannot eat a salad like that. Next time, I will ask for light dressing. Just a little goes a long way for me. Food: 2 Service: 5 Atmosphere: 4 Order type: Takeaway Meal type: Dinner Price per person: $10–20

Response from the owner 29 days ago

Nicole! Thank you for the four stars and for recognizing our knowledgeable, friendly team member. We're sorry the salad was overloaded with dressing and appreciate your note about lighter portions; we’ll keep that in mind for next time. Please email us the details of your experience to support (at) choptsalad (dot) com so we can look into this for you.

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Hatha a month ago on Google

I went in last night for a salad and the service was slower than I have ever seen it before. With 2 workers ( one manager + one employee) I was really shocked and it upset me that manager visibly watched the new girl struggle and kept telling me she will help you. There was myself and a guy in the store. After I complained to the manager, she said her priority was getting online orders so she could not help me. Maria said she’d actually be written up and fired if she didn’t get the orders out. Her pace of work was like nothing I witnessed …extremely slow and nonchalant. After coming there for years, I left with no salad. Service: 1

Response from the owner a month ago

Thank you for your review, Hatha. At Chopt, we work hard to create exceptional experiences for our customers, and we are so sorry that we fell short of this goal. Please email us the details of your experience to support (at) choptsalad (dot) com so we can look into this.

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Christy Wu a month ago on Google

UPDATE: I contacted Chopt customer service afterward because I wanted to give them a chance to address what happened. I clearly explained that I did try to apply the free drink reward while placing my order, but their app would not apply it. Despite that, their response still made it sound as though I simply failed to add the reward correctly. Their solution was to issue me another free drink reward that requires me to return and make another qualifying purchase. So after their app failed, a manager refused to help in person, and customer service then treated the situation like user error, the proposed “resolution” was essentially for me to spend more money with Chopt. What started as a very minor issue over a drink became a much bigger customer-service problem because of how dismissively it was handled. I left the store feeling talked down to, and the follow-up from customer service only reinforced that feeling. The disappointing part is that this could have been resolved so easily. Instead, a small app issue turned into an example of how not to treat a new customer. ***************. Hi, I’m reaching out regarding the Labor Day free drink promotion on my account. I placed a $12.99 Chicken Caesar Wrap order through the app at the Bergen Town Center location, which met the $10 minimum purchase requirement. When I picked up my order, I tried to redeem the free drink reward, but I was having trouble getting it to work in the app. The cashier was very nice and was willing to help me with the drink, but a manager came over and said they could not honor it and that it had to be added through the app. I understand the terms state that the reward cannot be applied to past orders, but I was trying to redeem it immediately while picking up my qualifying order, and the only reason I couldn’t properly apply it was because the reward/app wasn’t working for me. I was disappointed that there wasn’t any flexibility to help, especially since my purchase qualified for the promotion and the reward is still valid through September 7. Service: 1 Order type: Takeaway Price per person: $10–20

Response from the owner a month ago

Hi Christy! Please email us at support (at) choptsalad (dot) and we will be happy to help you!

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+1 201-875-1955

Order via grubhub

Salads, Vegetarian options

$$$$ Price range per person $10-$20