C
Response from the owner
2 months ago
Dear Ms. Kalmykova, thank you for taking the time to share your honest feedback. We are truly sorry that your visit was such a disappointing experience, especially regarding the sushi plate. What you described does not meet our standards. A dish should match the menu description, be prepared carefully, and be served with fresh ingredients. Your comments about the roll selection, the greasy battered roll, the sauce, and the avocado are concerns we take seriously and will review directly with our kitchen team. We understand your disappointment and sincerely apologize that we were not able to give you the experience you expected. Feedback like yours is not easy to read, but it is important for us because it shows us clearly where we need to improve. Your Cocoon Weiden Team